Generative Artificial Intelligence Solutions

Job Description
The Generative AI team in Consumer Home Lending is enabling the practical application of generative AI to transform how Chase serves customers and empowers employees. We operate across three pillars: Solutions (building production-ready AI applications), Governance (ensuring responsible AI deployment), and Enablement (spreading AI capabilities throughout the organization).
As an Applied AI Associate within our Consumer and Community Banking Home Lending Generative AI solutions team, you will play a pivotal role in developing innovative solutions and experimenting with cutting-edge models. Join our dynamic team dedicated to creating high-impact solutions using generative technologies. We are committed to developing a leading Generative AI program and environment that will empower our users. Our team actively collaborates with customers to develop, optimize, and support business-critical use cases, ensuring that our platform meets the evolving needs of our clients.
Job responsibilities

• Serve as a subject matter expert on a wide range of Gen AI techniques and optimizations.
• Provide in-depth knowledge of AI models.
• Enhance ML workflows through advanced proficiency in large language models (LLMs) and related techniques.
• Conduct experiments using latest Gen AI technologies, analyzing results.
• Provide Hands on coding to bring the experimental results into production solutions by collaborating with engineering team. Owning end to end code development in python for both proof of concept/experimentation and production-ready solutions.
• Optimize system accuracy and performance by identifying and resolving inefficiencies and bottlenecks. Collaborates with product and engineering teams to deliver tailored, science and technology-driven solutions.
• Integrate Generative AI within the ML Platform using state-of-the-art techniques.

Required qualifications, capabilities, and skills

• Experience of Gen AI builds, Agents and MCP.
• Experience in one of the programming languages like Python, typescript, streamlit, UI design. Intermediate Python is a must.
• Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs)
• Hands-on experience with machine learning and deep learning methods.
• Deep understanding and expertise in deep learning frameworks such as PyTorch or TensorFlow; embedding models, inferencing, prompt engineering, evaluation, RAG (Similarity Search).
• Ability to work on tasks and projects through to completion with limited supervision.
• Passion for detail and follow through. Excellent communication skills and team player

Preferred qualifications, capabilities, and skills

• Deep understanding of Large Language Model (LLM) techniques, including Agents, Planning, Reasoning, and other related methods.
• Experience of all LLM models and their capabilities
• Experience with building and deploying ML models on cloud platforms such as AWS and AWS tools like Sagemaker, EKS, etc.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.