Join Lifestyle Experiences and help deliver standout, customer-first Sapphire moments across culture, dining, and community. You will support signature tentpoles and always-on experiences that deepen engagement and create lasting cardmember value.
As a Senior Associate, Experiential in Lifestyle, you support the strategy and execution of best-in-class experiences for Sapphire cardmembers, including cultural tentpoles, EEEEEATSCON, and restaurant-based events throughout the year. You coordinate agencies, partners, and internal teams to deliver polished events with strong operational discipline. You manage details end to end and help ensure experiences meet quality expectations and align with firm standards.
Job responsibilities- Manage and support both external agencies, restaurant partners, and internal teams working across our event franchises including EEEEEATSCON (The Infatuation's multi-annual food festival) and our “Dinner on the” series
- Plan and coordinate logistics for all events, including scheduling meetings and drafting agendas, contract negotiations, guest lists, travel, run of show documents, talent and entertainment programming, transportation, equipment, decor, and marketing materials
- Build and grow client relationships across different business units within JPMorganChase as well as various external partners and brands
- Drive compliance with applicable laws, rules and regulations set out by the Firm and ensure events are consistently adhering to Policy
- Oversee client experiences from conception through post-event, managing on-site preparations, production, and event breakdown, ensuring consistent, high-level service throughout all phases
- Serve as on-site point for all events, ensuring smooth event execution with the ability to troubleshoot conflicts that may arise
- Generate and deliver comprehensive recap reports
- 3+ years in a project management or experiential role within a complex and dynamic environment
- Passionate about all things events, restaurants, and consumer experiences – always ensuring top service quality, client management, and event success
- Strong interpersonal skills, with the ability to interact with colleagues at all levels
- Proficiency to identify issues and resolve them with a sense of urgency as a great team player
- Must be flexible and able to deal with multiple, changing priorities independently with minimal supervision
- Financial services experience and familiarity with Chase Sapphire rewards and benefits a plus, but not required
- Experience working with restaurants or the hospitality industry
- Flexible to travel both domestically and internationally
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 3+ years of experience in project management or an experiential role within a complex and dynamic environment
- Passion for events, restaurants, and consumer experiences, with a focus on service quality, client management, and event success
- Strong interpersonal skills and ability to interact with colleagues at all levels
- Ability to identify and resolve issues urgently while working effectively as a team player
- Flexibility to manage multiple changing priorities independently with minimal supervision
- Financial services experience and familiarity with Chase Sapphire rewards and benefits
- Experience working with restaurants or the hospitality industry
- Flexibility to travel domestically and internationally
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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