Senior Associate-Engineering Operations

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.

Engineering at Innovaccer 

With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.

Your Role 

We at Innovaccer are looking for a Senior Associate-Engineering Operations to improve the efficiency and productivity of our vertical. we’re searching for a candidate to work closely with our executive team. From day one, as a Senior Associate will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a project management role, with a special focus on executive level advising and interdepartmental collaboration.

A Day in the Life 

• Serve as liaison between staff, executives, senior leaders, and Business Head, regarding team culture, project updates, proposals, and planning.
• Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads
• Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them
• Report and track the portfolio level KPIs for the customer implementation across regions
• Work closely with Product and Engineering team to ensure customer priorities are embedded in the product roadmap, Track the roadmap adherence across products
• Build and develop relationships with all employees for increase deficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with Business Heads and executives on special projects
• Assist the human resources department with new hires, ensure seamless onboarding experience for the new joiners
• Oversee daily operations through collaboration with senior management and department leaders and healthcare customers
• Conduct regular training need analysis for the department and ensure the implementation of the same with L&D
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
• Assist and communicate with executives indecision-making, program management, and initiative implementation
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Operate strategically and tactically. Work on strategy and help set direction while staying on top of the day to day software development and its implementation

What You Need 

• Strong API Integration/Power BI, Dashboarding experience 
• Consulting experience with a focus on operations management
• Proven success in a project coordination role and cross functional team management.
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication
• Experience with Project Management tools-JIRA, HubSpot, Mix Panel

Preferred Skills  

• Agile & Scrum
• Project Management Tools
• Cross Functional Team Management

What We Offer 

• Industry-Focused Certifications: Meet leading healthcare experts, discuss innovative strategies, and become a subject matter expert with our comprehensive set of certifications
• Rewards and Recognition: Feeling like you’re outperforming on your projects? Get recognition for your dedicated efforts and demonstrated work ethic
• Health Insurance and Mental Well-being: We offer health benefits and insurance to you and your family for hospital-related expenses pertaining to any illness, disease, or injury. We also have Employee Assistance Programs (EAPs) to give you 24X7 access to certified therapists and psychologists
• Sabbatical Leave Policy: Do you want to focus on skill development, pursue an academic career, or just reset? We’ve got you covered
• Open Floor Plan: Cubicles are a thing of the past and to modernize our office space, we have open floor sittings at every office location. Share ideas with your peers and bond better in an open floor office where there are no barriers and you are inspired to be creative
• Paternity and Maternity Leave: Enjoy the industry’s best parental leave policy to welcome your bundle of joy and enjoy quality time with them
• Paid Time Off: Maintain a healthy work–life balance and take time off from work to focus on your well-being and big life moments

Where and how we work

Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.