Senior Associate, Digital Communications

Posted 19 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Senior level
Sharing Economy
The Role
Execute and manage multi-platform digital communications campaigns for clients across financial services, consumer, and technology sectors. Responsibilities include client account support, campaign management across LinkedIn, Meta, Google, WeChat, and Xiaohongshu, content and creative production coordination, crisis monitoring, social media audits, competitive analysis, reporting, and performance optimization. The role also supports pitches, collaborates with internal teams and designers, and requires professional English and Chinese proficiency.
Summary Generated by Built In
Senior Associate, Digital CommunicationsLocation: Hong KongOverview of the Firm

FGS Global helps the world's most influential leaders move minds and markets. Working where business, government, and public opinion intersect, we advise CEOs, boards, and leadership teams at the most consequential moments.

We work as one team across geographies and disciplines - bringing together specialists with backgrounds in communications, finance, law, government, journalism, data science, and digital. Whatever the moment demands, we combine multidimensional perspectives to help leaders anticipate what's next, engage the stakeholders who matter, and drive meaningful outcomes.

Across 31 global offices, we draw on the full depth of the firm so clients can operate with clarity, act with confidence, and lead with trust. This collaborative approach has established FGS as a market leader: we are consistently ranked Band 1 for Crisis & Risk Management and Litigation Support by Chambers and Partners, and were ranked the #1 Global M&A PR firm by deal value and deal count for four consecutive years (Mergermarket, 2025).

The Role

This is a hands-on digital communications role based in Hong Kong, sitting within FGS Global's Asia practice. The Senior Associate will work directly with the regional Digital Director to execute and manage digital mandates across a diverse portfolio of clients spanning financial services, consumer, and technology sectors.

The role requires someone who is digitally native, commercially aware, and comfortable operating across multiple platforms. Fluency in English and Chinese (Cantonese and/or Mandarin) is essential, as is practical experience with Chinese-language digital platforms including WeChat and Xiaohongshu.

Key Responsibilities

Account Management

  • Support the Digital Director in managing day-to-day client relationships and communications
  • Coordinate with internal teams across strategy, financial communications, and public affairs to deliver integrated mandates
  • Contribute to new business pitches and proposals as required

Digital Campaign Execution

  • Lead day-to-day execution of social media, paid media, and content campaigns across client accounts
  • Manage and optimise campaigns across LinkedIn, Meta, Google, WeChat, and other relevant platforms
  • Support creative production workflows including scripting, briefing, and production coordination
  • Execute social media monitoring and rapid response support for crisis communications mandates
  • Collaborate closely with designers to ensure visuals align with digital strategy
Reporting and Analytics
  • Conduct social media audits, campaign reporting, and competitive analysis
  • Prepare performance reviews with clear, actionable insights for clients and internal teams
  • Monitor platform trends and algorithm changes relevant to client accounts
  • Familiarity with social listening platforms
Qualifications and Skills

Experience

  • 3 or more years of experience in digital marketing, communications, or a related field
  • Agency or professional services experience preferred
  • Demonstrated experience managing multi-platform digital campaigns from strategy through to execution

Technical Skills

  • Proficiency across LinkedIn, Meta, Google Ads, WeChat, and Xiaohongshu
  • Experience with social media management and scheduling tools (e.g. Hootsuite, Sprout Social, or equivalent)
  • Competency in campaign reporting and analytics platforms
  • Familiarity with video production workflows and basic design tools (e.g. Canva, Adobe Suite) an advantage

Language

  • Full professional proficiency in written and spoken English and Chinese (Cantonese and/or Mandarin)
  • Practical experience creating and managing Chinese-language digital content

Skills & Qualities

  • Self-starter who can manage multiple mandates with minimal oversight
  • Strong attention to detail and ability to work to tight deadlines
  • Collaborative team player comfortable in a fast-paced, client-facing environment
  • Sound editorial judgment and a strong sense of brand voice across different clients and platforms

Skills Required

  • At least 3 years of experience in digital marketing, communications, or a related field
  • Experience managing multi-platform digital campaigns from strategy through execution
  • Proficiency with LinkedIn, Meta, Google Ads, WeChat, and Xiaohongshu
  • Experience with social media management and scheduling tools such as Hootsuite or Sprout Social
  • Competency in campaign reporting and analytics platforms
  • Full professional proficiency in written and spoken English and Chinese, Cantonese and/or Mandarin
  • Practical experience creating and managing Chinese-language digital content
  • Agency or professional services experience
  • Familiarity with video production workflows and basic design tools such as Canva or Adobe Suite
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HQ: Düsseldorf
1,825 Employees

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