Branch Overview
Imagine a world where every person has improved access to financial services. People could start new businesses, pay for their children’s education, cover their emergency medical bills – the possibilities to improve life are endless.
Branch is a global technology company revolutionizing financial access for millions of underserved banking customers today across Africa and India. By leveraging the rapid adoption of smartphones, machine learning and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. From instant loans to market-leading investment yields, Branch offers a variety of products that help our customers be financially empowered.
Branch’s mission-driven team is led by the co-founders of Kiva.org and one of the earliest product leaders of PayPal. Branch has raised over $100 million from leading Silicon Valley investors, including Andreessen Horowitz (a16z) and Visa.
With over 32 million downloads, Branch is one of the most popular finance apps in the world.
Job Overview
Branch launched in Nigeria in early 2017 and has seen rapid adoption and growth. As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. We’re looking for a Senior Analyst who can turn data into actionable insights that drive user growth, engagement, and profitability. You’ll work cross-functionally with the Marketing, Finance, Product, & Business teams to identify opportunities, design experiments, and influence key business decisions.
Responsibilities:
Data-driven Decisioning
- Champion a data-first culture by enabling business teams to make informed, evidence-based decisions across Product, Finance, Growth, Collections, People Operations and Customer Experience.
- Translate business questions into structured analyses, ensuring that every strategic or operational choice is backed by quantitative insights.
- Partner with leadership to design metrics and success criteria for key initiatives, ensuring clear alignment between business goals and measurable outcomes.
- Evaluate and communicate the impact of data-led interventions, using storytelling and visualization to drive executive alignment and action.
Product Analytics
- Work with Product Managers and Engineers to design and analyze A/B tests that improve user experience and business outcomes.
- Develop dashboards and reporting to track feature adoption, conversion rates, and user behavior.
- Provide data-driven recommendations to shape product roadmaps and customer journey design.
Cross-Functional Collaboration
- Partner with Customer service, Collections, Marketing and Business teams to test hypotheses, measure performance, and design scalable insights pipelines.
- Support multiple functions with ad-hoc analyses that clarify business trends, transforming fragmented data into actionable strategic roadmaps.
Qualifications
- 3-6 years of experience in Analytics, ideally within Fintech, Consumer Tech, or Growth-stage startups.
- Fluency in SQL, Excel and Python for data extraction, transformation, and analysis.
- Strong analytical, problem-solving and strategic thinking skills with a bias toward action and business impact.
- Proficiency in data visualization tools (e.g. Metabase, and ability to communicate insights clearly to non-technical stakeholders.
- Strong storytelling skills — you can translate complex data into actionable recommendations for leadership.
- Comfort working in fast-paced, cross-cultural teams across multiple time zones.
Benefits of Joining
- Work in a mission-driven, global, fast-paced and entrepreneurial environment
- Competitive salary and equity package.
- A collaborative and flat company culture.
- Hybrid work.
- Fully paid life and health insurance benefit with Leadway
- Work-life balance is not a myth, we offer a generous paid leave policy comprising; 28 days annual leave, 30 days sick leave, bereavement leave.
- Fully paid parental leave - 6 months maternity and 3 months paternity leave
- Pension Benefit.
- A one-time home office set-up budget.
- We believe learning should never stop and so we provide a stipend annually towards learning and development irrespective of role, title or tenure.
- Team meals and social events.
- Flexible working hours.
- Opportunity to work and interact with a global team.
Top Skills
What We Do
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Bangalore, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility. Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
