Build a career where your work improves how teams identify risk, strengthen controls, and make better decisions. You will partner closely with stakeholders, use data-driven insights, and help embed a proactive risk culture. If you enjoy solving complex problems, improving processes, and delivering meaningful outcomes, this role offers the opportunity to grow your impact and capability.
Job summaryAs a Senior Associate, Control Manager in the Risk and Controls team, you will help assess operational and compliance risks, design and monitor controls, and deliver actionable insights that support sound business decisions. You will collaborate with stakeholders to identify control gaps, drive practical improvements, and support a culture of continuous risk awareness.
Job responsibilities- Partner with stakeholders to assess risks and controls, identify gaps, and recommend practical remediation actions
- Analyze processes end-to-end to identify root causes of control weaknesses and emerging risks
- Design, implement, and monitor controls, including opportunities to improve control effectiveness through automation and analytics
- Develop and maintain reporting that includes key risk indicators and key performance indicators to support decision-making
- Lead process walkthroughs and documentation activities to support risk and control assessments and mapping exercises
- Support delivery of control program initiatives and projects, including tracking progress, risks, dependencies, and outcomes
- Drive continuous improvement by identifying opportunities to simplify processes, improve governance, and strengthen control discipline
- 5 years of experience in financial services or a regulated industry, with experience in controls, audit, quality assurance, or operational risk management
- Experience assessing operational and compliance risks and translating findings into clear control recommendations
- Experience designing, executing, or monitoring controls, including defining control objectives, evidence, and frequency
- Experience preparing risk and performance reporting (e.g., dashboards, summaries, and management updates) using analytics and visualization tools
- Ability to lead structured discussions (e.g., walkthroughs, working sessions) and document outcomes clearly
- Demonstrated stakeholder management experience, including communicating progress, risks, and issues to diverse audiences
- Demonstrated change management experience supporting stakeholders through process, policy, or technology changes
- Strong written and verbal communication skills, including producing concise executive-ready summaries
- Ability to work collaboratively across teams while maintaining accountability for deliverables and timelines
- Experience with operational risk and control frameworks and their application in a regulated environment
- Experience using data tools (e.g., advanced Excel, SQL, Power BI, or Tableau) to produce insights and reporting
- Experience identifying and implementing control enhancements using workflow automation or process improvement methods
- Familiarity with documenting processes and controls to support audits, risk reviews, and regulatory readiness
- Experience supporting agile delivery approaches in risk, controls, or process improvement initiatives
- Experience developing clear control metrics and reporting routines aligned to stakeholder needs
Internal Application Eligibility Requirements
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- At least 5 years of experience in financial services or a regulated industry
- Experience in controls, audit, quality assurance, or operational risk management
- Experience assessing operational and compliance risks and translating findings into control recommendations
- Experience designing, executing, or monitoring controls, including defining objectives, evidence, and frequency
- Experience preparing risk and performance reporting using analytics and visualization tools
- Ability to lead structured discussions and document outcomes clearly
- Stakeholder management experience communicating progress, risks, and issues to diverse audiences
- Change management experience supporting process, policy, or technology changes
- Strong written and verbal communication skills, including executive-ready summaries
- Ability to collaborate across teams while maintaining accountability for deliverables and timelines
- Experience with operational risk and control frameworks in a regulated environment
- Experience using advanced Excel, SQL, Power BI, or Tableau
- Experience implementing control enhancements through workflow automation or process improvement
- Familiarity with documenting processes and controls for audits, risk reviews, and regulatory readiness
- Experience supporting agile delivery approaches in risk, controls, or process improvement initiatives
- Experience developing control metrics and reporting routines aligned to stakeholder needs
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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