Senior Associate Commercial Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

Senior Associate Market Manager, Commercial Airlines | Vietnam

Job Description

This KPI-driven role is focused on sustaining and growing revenue and profitability. It requires significant engagement with current and prospective airline partners to build strong, strategic partnerships in Vietnam.

Main Responsibilities:

• Lead Market-Level Commercial Negotiations: Spearhead airline agreement negotiations within assigned markets to secure competitive terms and drive revenue.

• Cultivate Airline Partnerships: Cultivate and maintain strong relationships with airline partners, prioritizing high-value, strategic partners. Act as the face of Traveloka in assigned markets, representing airline commercials.

• Airlines Operational Management: Manage day-to-day airline operations being the second point of escalations for Customer Support to ensure flight operations run smoothly

• Collaborate Across Teams: Liaise with internal teams in product, marketing, and analytics, customer support to drive supply effectiveness, price competitiveness, inventory optimization and smooth flight operations.

• Stay Industry-Savvy: Maintain a comprehensive understanding of travel and airline industry dynamics, including competitor models, market trends, 

• Optimize Systems and Processes: Leverage and refine existing business and operational tools to maximize productivity, ensuring alignment with Traveloka’s operational goals.

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Requirements

Requirements (Education, Technical Skills, Relevant Experiences)

• A minimum of Bachelor's degree in Business, Communications or Social Science from top local or international universities.

• Minimum 3 years in the travel industry, a specific experience in e-commerce or OTA sales and supply is a plus. 

• Understanding of basic GDS, airlines or travel agents ticketing and operations. 

• Ability to manage and achieve performance targets

• Willingness to travel, conduct partner visits and work beyond office setting as needed

• Excellent communication skills with strong intuitions of airline sectors

• A strong drive to make things happen 

• A proactive mindset with ability to foster partnerships

• Demonstrating quick learning  and results-driven.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!