Senior Associate, Chief of Staff, Finance

Posted 9 Hours Ago
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Richmond, VA
Hybrid
1-3 Years Experience
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
This role involves supporting the strategy and operations of the FP&A team at Capital One, managing financials, partnering with business leaders, driving project management, and enhancing culture and communication across the organization. Responsibilities include helping with strategic initiatives, process improvements, and change management while collaborating effectively with various teams.
Summary Generated by Built In

West Creek 2 (12072), United States of America, Richmond, Virginia
Senior Associate, Chief of Staff, Finance
This role will support the strategy, operations, and culture that power our Financial Planning and Analysis (FP&A) team. The Financial Planning & Analysis (FP&A) organization in the Finance Line of Business (LOB) provides financial oversight for all Capital One LOBs and the enterprise as a whole. FP&A leaders work closely with their respective business partners to manage financials for their organizations, partnering on key projects, making suggestions on tradeoffs, and managing the budget. Everything from investor communications, management reporting, investment, and long-term financial goals is informed by our corporate and LOB forecasts and scenarios. FP&A is led by three Executive CFOs who focus on Corporate Planning, Enterprise Services & Tech Finance, Retail and Commercial Bank Finance, Card Finance, and Financial Services.
This associate will support core Chief of Staff functions and will report to the lead Chief of Staff for FP&A. This role represents a unique opportunity to help build a world class culture across approximately 350 FP&A associates, deeply investing in events, business priorities, and other special projects. The successful candidate will be open to contributing to a wide array of newly forming workstreams and excited to bring new ideas to the table.
The ideal candidate will be a general athlete who thrives in a fast-paced environment, be skilled in leveraging data to extract insights and tell a story, a blend of analytical, project management and communication skills, and have strong verbal and written executive communication capabilities. This position requires a strong forward-thinking lean and a drive to deliver high-quality work while juggling competing priorities in an evolving landscape.
The role will involve:

  • Providing key support to a VP+ population in a well-managed and intentional way
  • Building relationships and collaborating with cross-functional key partners (Finance CoS community, Finance for Finance, HR Team, Talent Acquisition) to understand processes and drive results.
  • Serving as a key thought partner to the lead CoS and a project manager on emerging strategic initiatives across our portfolio (e.g., Culture, DIB, Prioritization, the Future of FP&A)
  • Managing and iterating on processes, programs, and routines while investigating and making recommendations and decisions in gray space
  • Support the sourcing of topics, building of agendas and activities for leader routines
  • Initiating program/process improvements to mitigate risks and optimize efficiencies
  • Supporting programs and routines that ensure connectivity and build upon the One FP&A cultural mindset including our VP+ forums, leadership investments, and Town Halls, as well as other culture building initiatives
  • Connecting dots and influencing across multiple teams and working groups without direct authority, while collaborating to identify solutions that can achieve shared results
  • Leading and developing change management plans in support of organizational changes, as needed


Basic Qualifications:

  • Bachelor's degree or military experience
  • At least 1 year of work experience in Project Management OR Process Management OR on a Chief of Staff team


Preferred Qualifications:

  • Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences
  • Exceptional analytical capabilities and ability to consult on problems by extracting insights
  • Track record of complex project management, a bias to action and extraordinary attention to detail
  • 1+ year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
  • Exceptional consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience
  • Impeccable judgment and ability to balance the needs of the organization, leaders and associates
  • Passion for learning with a growth mindset
  • Discretion in handling highly sensitive issues


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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