As Senior Associate – AI Solutions Enablement within our CAO Chief Data and Analytics Office, you will play a pivotal role supporting the Executive Director, AI Solutions Enablement, Product & Innovation. You will serve as the enablement lead and PMO lead for the AI Solutions portfolio and directly project-manage select high-priority AI initiatives, ensuring disciplined execution, communications, transparency, and effective coordination across stakeholders.
The role involves portfolio operations, project management, governance, planning, and communication — you will translate product management discipline and strategy into action and drive operating rigor across AI initiatives. You will partner closely with product, technology, data science, and risk teams to manage portfolio activities and AI products, establish and maintain operating cadences, and support governance and documentation. Your work will enable leadership focus by creating operational rigor, visibility, and momentum for the CAO AI Solutions portfolio. CAO covers business areas such as Global Security, Global Supplier Services, Real Estate, and more.
This role is ideal for a structured operator with a consulting, strategy, internal transformation, chief of staff, or product foundation who excels in complex environments and is passionate about AI and operational excellence.
Job Responsibilities
- Manage day-to-day portfolio activities for CAO AI solutions, including use case intake, prioritization, milestones, dependencies, and status reporting. Maintain a regular operating cadence for AI initiatives, including reviews and executive forums
- Enable delivery progress (e.g. tracking against communicated milestones, flagging risks) with data science teams, without direct responsibility for model development
- Directly project-manage select AI initiatives end-to-end (e.g. document requirements, roadmap, status; drive decisions to closure)
- Coordinate planning across AI initiatives, covering roadmaps, sequencing, capacity, and prioritization alignment
- Support governance for model risk, data, privacy, security, and responsible AI, as needed, in partnership with Risk and Controls teams
- Maintain clear documentation of decisions, approvals, risks, and dependencies where needed
- Develop and update portfolio-level artifacts such as executive summaries, hold cross-functional partners accountable without formal authority; exercise judgment on when to escalate and when to sort it out at the working level
- Maintain AI solutions collateral (aligned AI product requirements, intake decks, roadmaps) with the Executive Director
- Ensure consistent, accurate communication of AI project/product and portfolio status, risks, and outcomes to senior stakeholders
- Facilitate cross-team coordination where needed, acting as a bridge between lines of business, data science, technology, risk, and central AI partners
Operate with an enablement mindset, drive continuous improvement by enhancing PMO processes, tooling, reporting, and applying structured problem-solving to streamline portfolio management
Required qualifications, capabilities and skills
- 5+ years of experience in consulting, strategy, product management, chief of staff, PMO, program management, or business operations roles. Candidates with fewer years may be considered if they demonstrate exceptional qualifications
- Demonstrated record of high achievement professionally, academically, and/or personally
- Strong organizational and execution skills, with experience managing complex, multi-workstream initiatives and a clear track record of getting things done well and on time
- Executive-ready written and verbal communication skills
Preferred qualifications, capabilities and skills
- Experience in management consulting, internal strategy, product management, or transformation PMO roles at a top-tier firm
- Familiarity with AI, technology, or analytics programs in regulated environments
- Experience supporting senior leaders (ED / MD level) with planning, reporting, and executive communications
- Comfort creating structure and operating in highly matrixed environments with senior stakeholders.
- Exposure to portfolio management tools, dashboards, or operating metrics
- Working knowledge of the product lifecycle — how requirements, roadmaps, status, and stakeholder management typically flow
- Genuine interest in AI
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in consulting, strategy, product management, chief of staff, PMO, program management, or business operations roles
- Demonstrated record of high achievement professionally, academically, and/or personally
- Strong organizational and execution skills managing complex, multi-workstream initiatives
- Track record of completing work accurately and on time
- Executive-ready written and verbal communication skills
- Experience in management consulting, internal strategy, product management, or transformation PMO roles at a top-tier firm
- Familiarity with AI, technology, or analytics programs in regulated environments
- Experience supporting senior leaders with planning, reporting, and executive communications
- Experience operating in highly matrixed environments with senior stakeholders
- Exposure to portfolio management tools, dashboards, or operating metrics
- Working knowledge of the product lifecycle, including requirements, roadmaps, status, and stakeholder management
- Genuine interest in AI
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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