Drive innovation and operational excellence at the forefront of AI solutions.
As a Senior Associate – AI Solutions PMO & Enablement within our CAO Data team, you will play a pivotal role in supporting the Executive Director, AI Solutions Enablement, Product & Innovation. You will serve as the PMO and enablement lead for the AI Solutions portfolio, ensuring disciplined execution, transparency, and effective coordination across stakeholders. This non-technical position focuses on portfolio operations, governance, planning, and communication, helping to translate strategy into action and drive operating rigor across AI initiatives. You will partner closely with product, technology, execution, and risk teams to manage day-to-day portfolio activities, establish and maintain operating cadences, and support governance and documentation. Your work will enable leadership focus by creating operational rigor, visibility, and momentum for the CAO AI Solutions portfolio. This role is ideal for a structured operator who excels in complex, matrixed environments and is passionate about enabling innovation and operational excellence in AI.
Job responsibilities
Manage day-to-day portfolio activities for CAO AI solutions, including intake, prioritization, milestones, dependencies, and status reporting.Establish and maintain a regular operating cadence (weekly, monthly, quarterly) for AI initiatives, including reviews and executive forums.
Track delivery progress with AI Execution Lead and delivery teams, without direct responsibility for model development.
Coordinate planning across AI initiatives, covering roadmaps, sequencing, capacity, and funding alignment.
Support governance for model risk, data, privacy, security, and responsible AI in partnership with Risk and Controls.
Maintain clear documentation of decisions, approvals, risks, and dependencies.
Develop and update portfolio-level artifacts such as dashboards, scorecards, timelines, and executive summaries.
Create and maintain AI solutions collateral (summaries, intake decks, adoption guides) with the Executive Director.
Ensure consistent, accurate communication of portfolio status, risks, and outcomes to senior stakeholders.
Facilitate cross-team coordination, acting as a bridge between business, AI teams, technology, risk, and central AI partners.
Drive continuous improvement by enhancing PMO processes, tooling, reporting, and applying structured problem-solving to streamline portfolio management.
Required qualifications, skills, and capabilities
• 5+ years of experience in PMO, program management, business operations, consulting, or strategy support roles.
• Strong organizational and execution skills, with experience managing complex, multi-workstream initiatives.
• Ability to synthesize information quickly and produce clear, executive-ready materials.
• Comfort working in highly matrixed environments with senior stakeholders.
• Strong written and verbal communication skills.
• Interest in AI and analytics, with a willingness to build foundational AI literacy (no hands-on modeling required).
Preferred qualifications, skills, and capabilities
• Experience in management consulting, internal strategy, or transformation PMO roles.
• Familiarity with technology or analytics programs in regulated environments.
• Experience supporting senior leaders (ED/MD level) with planning, reporting, and executive communications.
• Exposure to portfolio management tools, dashboards, or operating metrics.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in PMO, program management, business operations, consulting, or strategy support roles
- Experience managing complex, multi-workstream initiatives (strong organizational and execution skills)
- Ability to synthesize information quickly and produce clear, executive-ready materials
- Comfort working in highly matrixed environments with senior stakeholders
- Strong written and verbal communication skills
- Interest in AI and analytics with willingness to build foundational AI literacy (no hands-on modeling required)
- Experience in management consulting, internal strategy, or transformation PMO roles
- Familiarity with technology or analytics programs in regulated environments
- Experience supporting senior leaders (ED/MD level) with planning, reporting, and executive communications
- Exposure to portfolio management tools, dashboards, or operating metrics
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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