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The Role
Provides executive leadership for enterprise IT infrastructure, network and telecommunications strategy, technology operations, systems architecture, disaster recovery, change management, and continuous improvement. Oversees engineering, integration, testing, maintenance, service delivery, strategic partnerships, workforce development, and healthcare medical-device integration. Collaborates with information security leadership to protect enterprise data and ensure business continuity across the academic medical center.
Summary Generated by Built In
The Department of Information Services at SUNY Downstate Health Sciences University is seeking a full-time Assistant Vice President. The successful candidate will:
- Be responsible for providing executive leadership and management, establish best practice technical guidelines for the IT functional units.
- Direct the development of the network/telecom infrastructure and operations strategy and provides executive participation in strategic partner relationship management.
- Commit to growing and transforming the workforce culture, applies their experience in developing new capabilities, while serving as an effective coach and developer of talent.
- Provide overall leadership, direction, and project management to ensure cost-effective design, development, engineering, integration, implementation, testing, and maintenance of new infrastructure computing architecture systems in support of business objectives and requirements.
- Foster a culture of continuous improvement to improve quality, efficiency and standards across IT infrastructure and services.
- Develop engineering/technical strategy, associated KPI dashboards, and continuously improve methods, systems, and processes in a complex and rapidly changing environment to improve customer satisfaction and ensure continuous process improvement for the SUNY Downstate Health Sciences University.
- Ensure the system is built for disaster situations at an acceptable cost.
- Implement and oversee the change/release control management process to ensure the integrity of IT Service delivery and business continuity campus-wide.
- Work closely with the Information Security Officer on the protection of data across our enterprise.
- Oversee the integration strategy and direction while working closely with BioMed on the medical device integration with the infrastructure to allow for streamlined, efficient patient care.
Required Qualifications
- Bachelor's Degree in Computer Science or a related field.
- 7+ years of experience in a hands-on technical support or developer role.
- 5+ years of progressive experience in managing technology operations with knowledge and experience of IT Service management in a Healthcare, Education and Research environment.
- Excellent organizational, written, oral communication, analytical, team building, management and organizational skills.
- Extensive expertise in computer hardware, software, systems, and applications across all portfolio areas.
- Outstanding knowledge of cloud computing, cost optimization strategies, emerging technologies, and artificial intelligence.
- Strong skills in relationship management and overseeing performance.
- Thorough understanding of the organization's objectives and goals.
- Excellent grasp of business operations and principles, including ITIL processes.
- Remarkable interpersonal abilities focused on active listening and thoughtful questioning.
- Capable of presenting complex ideas and technical issues in clear, user-friendly language to both non-technical staff and senior leaders.
- Skilled at prioritizing and executing tasks effectively in high-pressure settings.
- Able to collaborate deeply with IT professionals and then provide concise, informative updates to management.
- Well-versed in technologies commonly used and supported within the healthcare and higher education sectors.
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
About the Team Equal Employment Opportunity
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at [email protected].
Skills Required
- Bachelor's degree in Computer Science or a related field
- 7+ years of experience in a hands-on technical support or developer role
- 5+ years of progressive experience managing technology operations
- Experience with IT service management in a healthcare, education, and research environment
- Excellent organizational, written, oral communication, analytical, team-building, and management skills
- Extensive expertise in computer hardware, software, systems, and applications
- Knowledge of cloud computing, cost optimization strategies, emerging technologies, and artificial intelligence
- Strong relationship management and performance oversight skills
- Thorough understanding of organizational objectives and goals
- Understanding of business operations and principles, including ITIL processes
- Excellent interpersonal abilities, including active listening and thoughtful questioning
- Ability to present complex technical ideas clearly to nontechnical staff and senior leaders
- Ability to prioritize and execute tasks effectively in high-pressure settings
- Ability to collaborate with IT professionals and provide concise updates to management
- Knowledge of technologies commonly used in healthcare and higher education
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The Company
What We Do
SUNY Downstate Health Sciences University is Brooklyn’s only academic medical center and part of the State University of New York. Through five schools and University Hospital at Downstate, it educates physicians, nurses, scientists, public-health leaders, and allied health professionals; advances biomedical, healthcare, and public-health research; and delivers patient-centered care while promoting health equity for New York’s diverse communities across the borough.
