HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.
Responsibilities:
- Develop, integrate and test, adapters/Smarts certifications for various devices and NMS/EMS systems
- Develop alarm correlation logic for effective Root Cause analysis
- Develop integration to inventory sources for event enrichment
- Develop integration to Customer Service impact engine to correlate impact of device/port going down to customer services
- Develop customization of Smarts alarm filters as required by operations teams
- Develop BIM module to define service topologies for IP services
- Develop integration to Customer ticketing system for proactive ticketing from alarms present in Smarts
- Customization work in different modules, Trap adapters, Historical alarms archival, etc.
Skills Needed:
- 10+ Years experience in Network Assurance Fault management application analysis/design, development and integration including the following experience.
- Fault Data ( events, alarms, MIBS, Metrics) collection, parsing, formatting, and enrichment
- Alarm modeling, alarm formatting, alarm correlation, root-cause analysis, alarm clustering, alarm suppression.
- Development and configuration of impact rules and automate triggers.
- Development and configuration service monitoring over resource faults.
- Development and configuration of KPI monitoring and performance alarm generation.
- Inventory data enrichment and topology correlations.
- Alarm presentation and reporting.
- Expert Knowledge of EMC smarts ( Service assurance manager, Server manager, Performance manager, Network protocol manager, IP manager, MPLS manager, VoIP manager, web console, reports)
- Good experience in system administration and integration O.S. ( RHEL, Windows ), DB systems ( MySQL, Oracle )
- Good experience in event stream and telemetry monitoring and practical experience implementing stream analytics ( elastic, Splunk etc )
- Good understanding and broad experience on the assurance integration of Telecom networks , IP ethernet, IP VPN, IP MPLS, Optical transport( WDM, SDH)
- Good understanding of Network protocols ( BGP, OSPF, EIGRP etc. )
- Experience in shell/Perl/java scripting would be desirable.
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
