This is a hands-on technical leadership role requiring 8+ years of Applied ML experience, proven expertise in personalization, pricing optimization, or churn/propensity modeling for digital subscriptions, and strong cross-functional collaboration skills to translate ML innovation into measurable business outcomes.
This is a hybrid position located in the United States but you will be required to be onsite on an as needed basis. When you are not working onsite you will work from your home office.
About the Role
Strategic Vision: Drive the ML science strategy for pricing, recommendation systems, and personalized consumer experiences, to maximize McAfee’s customer value.
Model Development: Lead the research, implementation, and delivery of Applied AI/ML models using user behavior and subscription data to enhance personalization and product value.
Optimization & Experimentation: Lead algorithm development to optimize consumer journeys, increase conversion rates, and drive monetization strategies. Design and execute controlled experiments (A/B and multivariate tests) to validate and enhance model performance.
Generative AI Enablement: Leverage GenAI tools—such as GitHub Copilot, Claude Code, and other AI coding assistants—to amplify development productivity in data preparation, model tuning, and orchestration workflows. Champion the integration of GenAI capabilities into the ML lifecycle to accelerate experimentation and reduce time-to-market.
Research & Knowledge Sharing: Stay at the forefront of ML science, contributing to the development of new algorithms and applications. Share knowledge through internal presentations, publications, and participation in academic or industry forums.
Reinforcement Learning is a Plus: Guide the team in applying reinforcement learning methods such as contextual bandits, SARSA, and Q-learning. Implement exploration-exploitation strategies, including epsilon-greedy, Thompson sampling, and Upper Confidence Bound (UCB) to optimize decision-making for pricing and recommendation engines.
Cross-Functional Collaboration: Partner with Marketing, Product, Sales, and Engineering teams to ensure ML solutions align with strategic objectives and deliver measurable business impact.
About You
Experience: 8+ years of expertise in Applied AI & ML, complemented by at least 3 years of technical leadership experience mentoring machine learning scientists in technical capacities.
Mandatory Qualification: Proven track record in at least one of the following: implementing AI/ML-based personalized messaging techniques to enhance consumer/customer product experiences; developing AI/ML-based dynamic pricing and personalized offer strategies for pricing optimization; or creating customer/consumer churn and propensity models specifically for digital subscription use cases
Technical Expertise: Deep proficiency in classical ML and deep learning techniques (e.g., XGBoost, Random Forest, SVMs, deep neural networks), autoencoders, representation learning, and deep recommender system techniques, as well as reinforcement learning methods (contextual bandits, SARSA, Q-learning). Strong programming skills in Python, SQL, and ML frameworks.
Tooling & Libraries: Proficient with ML libraries such as PyTorch and Scikit-learn, with a strong background in feature engineering, model validation, and evaluation metrics.
Mathematical Foundations: Solid understanding of the mathematical and statistical principles underpinning ML algorithms (linear algebra, calculus, probability) and a passion for solving complex problems through research and application of emerging techniques.
Communication & Collaboration: Excellent communicator who can distill complex ML concepts for both technical and non-technical stakeholders and collaborate effectively across cross-functional teams to align ML models with business goals.
#LI-Hybrid
Company Overview
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Bonus Program
- 401k Retirement Plan
- Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
- Paid Parental Leave
- Support for Community Involvement
- 14 Paid Company Holidays
- Unlimited Paid Time Off for Exempt Employees
- 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
The starting pay range for this position is $123,650.00-$203,150.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.
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What We Do
McAfee is a global organization with a 30-year history and a brand known the world over for innovation, collaboration and trust. McAfee’s historical accomplishments are founded upon decades of threat and vulnerability research, product innovation, practical application and a brand which individuals, organizations and governments have come to trust.
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