Senior Applied AI Engineer, Document Intelligence

Boon is an AI agent platform designed specifically for supply chain and logistics providers—the backbone of our economy. Founded in the San Francisco Bay Area in 2023 by product and engineering leaders from Samsara, Apple, Google and DoorDash. Boon is backed by leading Silicon Valley venture capitalists.

At Boon, you'll play a critical role in shaping the future of AI-driven supply chain and logistics operations. Our team is dedicated to constant innovation, empowering customers to streamline crucial operational and revenue-generating workflows. We enable logistics providers to serve their customers better, delivering food, supplies, equipment, and people swiftly and efficiently. Joining us at this early stage means you’ll have significant autonomy and opportunities to make an immediate and lasting impact on a vital industry.

As a Senior Applied AI Engineer focused on document intelligence at Boon, you will play a critical role in bridging cutting-edge research and real-world deployment to build an agentic AI platform capable of understanding and extracting structured data from a diverse array of complex, unstructured documents. The trucking and logistics sector, like many longstanding industries, relies extensively on high-volume, document-centric workflows, including PDFs, spreadsheets, and emails. These artifacts are integral to key operational systems such as Transportation Management Systems (TMS), invoicing and accounting platforms, and dispatch and routing engines.

In this role, you will design and implement advanced multi-agent systems that demonstrate autonomous reasoning, strategic planning, and data-centric decision-making. These agents will orchestrate multi-step processes to transform traditionally manual workflows into intelligent, end-to-end automated solutions deeply integrated with fleet operations.  Your work will directly impact how logistics companies operate, transforming manual workflows into intelligent, autonomous processes.

• Design and implement comprehensive multi-agent AI systems capable of autonomous document parsing and extraction.

• Build agents that can reason, plan, and execute complex multi-step tasks with minimal human intervention

• Develop sophisticated orchestration layers that coordinate multiple specialized agents working together to solve logistics challenges

• Create agentic systems that can interface with and extract insights from diverse data sources (TMS systems, load boards, telematics, financial systems)

• Implement advanced reasoning capabilities including planning, tool use, and self-correction mechanisms

• Push the envelope on accuracy while being efficient across inference and fine-tuning.

• Deploy LLM and agent evaluation that ensure reliability, safety, and performance at scale

• Develop agent memory and knowledge systems that enable continuous learning and improvement

• Build monitoring systems to track agent performance, detect drift, and ensure reliable operation

• You're passionate about building truly autonomous and maintainable AI systems that can transform industries

• You're comfortable with the full AI development lifecycle from prototyping to production deployment

• You can reason about ML fundamentals like transformer architecture, model embeddings, right choice of metrics and optimizers.

• You have hands-on experience building and deploying agentic AI systems similar to Glean, Harvey, or other AI assistants

• You're skilled at designing multi-agent workflows where specialized agents collaborate to solve complex problems

• You're experienced with deep learning frameworks like PyTorch or TensorFlow.

• You've looked at frameworks for building agentic systems (like LlamaIndex, Pydantic, LangChain or similar)

• You understand the challenges of agent reliability, safety, and evaluation

• You're motivated by practical applications and deploying iteratively than fundamental AI research

• You have experience with Search, Indexing and Ranking technologies

• Bachelor's or Master’s degree in Computer Science, Mathematics, Machine Learning

• 5+ years of hands-on experience building and deploying AI/ML systems in production

• Expertise in multi-agent system design and implementation

• Experience with document parsing and extraction

• Proficiency with LLM orchestration technologies and agentic frameworks

• Python skills with experience in modern AI/ML frameworks

• Knowledge of distributed systems and data ETL at scale

At Boon, we want to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the above mentioned factors, so the actual starting annual base salary may be above or below this range. A Boon employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company.

As an equal-opportunity employer, Boon is committed to providing employment opportunities to all individuals. All applicants for positions at Boon will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.