Senior Application Support

Posted 4 Days Ago
Be an Early Applicant
Lisbon, PRT
In-Office
Senior level
Information Technology • Consulting
The Role
Ensure the stability, availability, and performance of critical production applications. Monitor systems, manage incidents and problems, coordinate resolutions, execute deployments and upgrades, and support observability initiatives. Maintain technical documentation, contribute to continuous service improvement, and participate in on-call support. The role requires expertise in Java application servers, Kubernetes and OpenShift, APIs, Linux, monitoring tools, CI/CD, infrastructure automation, and relational databases, along with Portuguese and English fluency.
Summary Generated by Built In
Company Description

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.              

Job Description

  • Ensure the stability, availability, and performance of critical business applications in production environments.
  • Monitor applications, manage incidents and problems, and coordinate resolutions with Development, Infrastructure, and external teams.
  • Execute deployments, changes, upgrades, and patches following ITIL and DevOps best practices.
  • Support monitoring and observability initiatives, including tools such as Dynatrace, to proactively detect and prevent issues.
  • Maintain technical documentation, contribute to continuous service improvement, and participate in on-call support for critical systems.

Qualifications

  • API, Application Servers & Kubernetes
  • Java APP servers (RedHat Jboss EAP) and java knowledge (heap and thread dump anaiisys, performance optimization);
  • OpenShift & Cloud (kubernetes);
  • API gateway integration (Axway/APIGee)
  • RHEL Linux OS
  • Dynatrace and other monitoring/observability tools (Jaeger, grafana, prometheus, ELK);
  • CI/CD setup & optmization (GITLab, ArgoCD, Jenkins, Nexus Sonatype)
  • Ansible and/or Terraform
  •  Relational DBs (MSSQL Server; Postgre)
  • Fluent in Portuguese and English

Skills Required

  • Experience with APIs, application servers, and Kubernetes
  • Java application server experience with Red Hat JBoss EAP
  • Java knowledge, including heap and thread dump analysis and performance optimization
  • Experience with OpenShift and cloud Kubernetes environments
  • API gateway integration experience with Axway or Apigee
  • Experience with Red Hat Enterprise Linux
  • Experience with Dynatrace and monitoring or observability tools such as Jaeger, Grafana, Prometheus, and ELK
  • Experience setting up or optimizing CI/CD using GitLab, Argo CD, Jenkins, or Nexus Sonatype
  • Experience with Ansible and/or Terraform
  • Experience with relational databases, including Microsoft SQL Server and PostgreSQL
  • Fluency in Portuguese and English
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The Company
HQ: Saint-Ouen
20,111 Employees

What We Do

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Top Employer Europe 2024

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