Senior Application Engineer - ERP

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Hiring Remotely in US
Remote
137K-182K Annually
Internet of Things
The Role
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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
 
About the Role:

Mozilla IT is seeking an outstanding engineer who will be responsible for supporting the ERP system daily as well as managing the delivery of NetSuite initiatives and business processes. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance. Someone who enjoys working with different teams and determining the best solution to address their needs and make them more successful. Someone who is passionate about learning and innovation, loves to experiment to find the best way to solve customers’ problems. You will evaluate the needs of a business and develop systems that meet those needs. Truly outstanding abilities and job history are required to solve the Business Systems challenges at Mozilla.

Mozilla IT is seeking a highly skilled and proactive NetSuite Application Engineer to join our IT team. This role involves managing our NetSuite ERP system, ensuring its optimal performance, and integrating it with other applications via middleware or custom Python scripts. The ideal candidate will be adept at both administrative tasks and technical development within NetSuite, contributing to a seamless and efficient system environment.

What you'll do:
  • Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
  • Research and resolve issues, design new workflows
  • Provide thought leadership in best practices and provide solutions
  • Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems
  • Lead new releases, test updates, and effectively roll out new features
  • Ability to work in a rapidly changing environment
  • Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes
  • Ability to work independently with minimal guidance
  • Act as liaison with Third-Party Vendor Support
  • Provide internal, ongoing system/technical support to users
  • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
What you'll bring:
  • Strong understanding of financial processes
  • Minimum of three to five (3-5) years working with NetSuite, including experience customizing, business operations, systems development, business systems interaction and integration and hands-on support
  • Direct experience with supporting and integrating NetSuite with Business Applications
  • Strong knowledge of application integration technologies and using APIs
  • Proven skills in SQL, JavaScript and excel formulas
  • NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences
  • Excellent interpersonal and communication skills
  • Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast paced environment, while working on different projects simultaneously
What you’ll get:
  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

ReqID: R2794

Hiring Ranges:

US Tier 1 Locations
$137,000$182,000 USD
US Tier 2 Locations
$126,000$168,000 USD
US Tier 3 Locations
$116,000$155,000 USD

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The Company
Portland, OR
1,485 Employees
Year Founded: 2005

What We Do

A lot of companies say they’re “mission-driven.” Our unique corporate structure guarantees that every decision we make upholds our mission: to ensure the internet remains open and accessible. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.
Along with our communities of 20,000+ contributors and collaborators, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks, safeguards passwords and provides a secure VPN (with more to come).
By maintaining a safe, open internet we're helping humanity, while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.

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