Senior Analyst, UX & UI Designer

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Job Summary:

UI/UX Designer

We are looking for a UX/UI Designer who will be responsible for successful research, design, adoption and utilization of our web-based product offerings.

This position will require strong experience in interface usability as well as wireframe and prototype development to deliver responsive mobile and browser-based user interfaces. The UX/UI Designer will work closely with other members of the UX team as well as the product and development teams in an agile environment to understand requirements, conduct UX surveys with customers, prepare and demonstrate high fidelity storyboard and interface prototypes, and work with the development teams through to UX testing with customers and release.

Main Responsibilities of the Job:

• User Experience and User Interface design

• Work with UX Researcher on UX surveys and testing

• Collaborate with UX Researcher and Product Managers and Product Owners to ensure understanding of business requirements

• Define a standard user experience that captures the look-and-feel and the navigation model across teams

• Stay current on UX/UI industry standards and design paradigms and identify ways to implement them in our product set

• Develop detailed wireframes, user flows, storyboards, mockups, prototypes, and other product deliverables to effectively communicate designs and product requirements that lead to intuitive user experiences using Figma

• Regularly inform senior management on progress of project, identifying risks early in the process

• Demonstrate self-directed and proactive approach to tackling problems and leveraging resources

• Create engaging, easy-to-use design solutions that address complex business and user needs for both Web and mobile platforms

• Lead or participate in product discovery, including user research and design prototype validation

• Identify design problems and devise elegant solutions

• Make strategic design and user-experience decisions related to core, and new, functions and features

• Take a user-centered design approach and rapidly test and iterate your designs

• Collaborate with other team members and stakeholders

• Take smart risks and champion new ideas

Required Qualifications:

• 2+ years professional experience doing product discovery, wireframing, visuals and designing experiences

• A strong portfolio demonstrating both UX and UI visual design across mobile and desktop products; deep knowledge of design principles like layout, typography, and color should be apparent

• Experience in delivering comprehensive end-to-end workflow solutions to capture complex business processes, preferably in the financial services industry, but not required

• Expert Proficiency with design and rapid prototype tools such as Figma, Adobe Photoshop (we use Figma)

• Experience building and maintaining design systems at scale

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design

• Familiarity with Agile/Scrum workflows and cross-functional collaboration

• Comfortable working in fast-paced, iterative environments with evolving requirements

• Hands-on experience with user research methodologies and usability testing

• Ability to work with clients/stakeholders to understand detailed requirements and design complete user experiences that meet client/stakeholders' needs and vision

• Experience with accessibility standards (WCAG)

• Ability to iterate your designs and solutions efficiently and intelligently

• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients

• Excellent verbal and written communication skills, strong interpersonal and presentation skills

• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval

• Be willing to help teammates, share knowledge and experience with them, and learn from them

• Be open to receiving feedback and constructive criticism

Nice-to-Have:

• Experience working in highly regulated industries (e.g., finance, healthcare)

The estimated salary range for this position is $90,000USD to $110,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.