Senior Analyst, Special Investigations Unit

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Job Description

A bit about this role: 

The Senior Analyst in the Special Investigations Unit (SIU) is a key member of the SIU team supporting the detection of potentially fraudulent activities within the health plan. This role involves collecting and analyzing data, conducting research, and preparing reports and organizing case files supporting investigations to identify and prevent healthcare fraud, waste, and abuse. The Senior Analyst plays a crucial role in developing strategies to mitigate fraud risk and ensure compliance with regulatory requirements.

Your Responsibilities and Impact will include:

• Analyze large datasets to identify patterns, trends, and anomalies indicative of fraudulent activity utilizing advanced analytical techniques and tools to support development of investigative leads.

• Collaborate with auditors and investigators to prepare reports and provider education letters.

• Manage quarterly CMS fraud reports and regulatory memos to determine if Devoted has any FWA exposure/ or risk.

• Intaking and triaging referrals related to fraud, waste, and abuse, inclusive of internal and external referrals.

• Develop comprehensive reports summarizing analyses and trends with recommendations for targeted audits and investigations.

• Work closely with internal departments (e.g.,Payment Integrity, Claims, Clinical Escalations) to share findings and coordinate on concept development and FWA scheme targeting criteria.

• Develop educational materials for internal and external stakeholders (e.g., providers, members, employees).

• Conduct quality assurance (QA) review of case documentation,

• Attend and participate in SIU and PI status meetings (weekly, bi-weekly, quarterly, ad-hoc).

• Stay updated on relevant laws, regulations, and industry standards related to healthcare fraud and contribute to compliance efforts.

Required skills and experience:

• Bachelor’s degree in business, healthcare administration, criminal justice, or a related field.

• Minimum of 3 years of experience in healthcare fraud investigation, medical claims analysis, or a related field.

• Proficiency in data analysis tools (e.g.,Excel/Google Sheets) and knowledge of statistical analysis techniques. 

• Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable insights.

• Excellent verbal and written communication skills, with the ability to present findings clearly to diverse audiences.

• High level of attention to detail and accuracy in data analysis and reporting.

Desired skills and experience:

• Fraud Investigation Experience:

  • Minimum of 3 plus years in fraud analytics and detection within healthcare, insurance, Medicare Advantage Organization/Managed Care setting, or law enforcement.

  • ​​Experience in a health plan SIU is highly desirable.

• Data Analysis Background::

  • Experience in analyzing healthcare claims data, utilizing statistical tools and software for insights.  (Data Platforms such as Looker, Tableau, Power BI, SQL, or Qlik Sense) 

• Regulatory Knowledge: 

  • Familiarity with Medicare and Medicaid regulations, as well as industry standards related to fraud detection and prevention.

  • Familiarity with healthcare claims processing and coding is a plus.

• Effective Communication Skills:

  • Ability to present findings and collaborate with cross-functional teams, including Payment Integrity and Compliance. 

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Salary range: $55,000-$91,000

Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.