The Sales Enablement, Pricing, & Transformation (SPT) team is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering useful insights to architect GCS growth and strengthen the culture of compliance and control.
The Senior Analyst, Sales Analytics & Strategic Planning will focus on partnering with the U.S SME B2B organizations. THey will be a key thought partner to the B2B Leadership team in ensuring broader team’s ability to achieve sustainable profitable growth in a compliant way. This Senior Analyst will work very closely with several cross-functional partners including Operational Excellence, U.S. SME Commercial Effectiveness & Governance, Finance, SABE and other supporting teams.
The ideal candidate has familiarity with sales and account development teams and will coordinate across key partners to ensure there is alignment and collaboration on strategic priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a hard-working team environment.
ResponsibilitiesUnleash your analytical skills to define the future of how we serve our customers.
- Thought Leadership: Focus on strategic thought leadership, including managing engagement strategy, goal setting methodology, rules of engagement (ROE), and assess effectiveness against business objectives
- Multi-Disciplinary Leadership: Ability to lead multiple and sophisticated work streams independently, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes
- Superb Communicator: Ability to drive alignment among stakeholders and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization
- Stakeholder Management: Build strong relationships with US SME B2B teams to understand business objectives and challenges to become a trusted partner
- Strong Analytical Skills: Experience writing scripts to address real-world business problems. Ability to apply analytical thinking to identify business needs, formulate hypothesis and implement scalable solutions. Proficient in Excel, Python and SQL with hands-on experience in data manipulation, automation, and financial modeling.
- Statistical knowledge: Solid foundation in statistical methods and their practical application in business contexts. Ability to conduct hypothesis testing, regression analysis, forecasting and experimental design to drive insights and data-informed decisions.
- Strategic Mentality: Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance
- Results Driven: High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change
- Outside the Box Thinking: Challenge status quo, innovate, and harbor strong curiosity
Minimum Qualifications :
- Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges
- Strategic Thinking: Ability to adopt a broad perspective and link business strategies to specific initiatives. Excellent analytical and problem-solving skills
- Customer Management: Pro-actively anticipate customer needs and deliver on the promise. Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills
- Results Oriented: Proven ability to work independently, prioritize tasks, and deliver results in a fast paced and highly matrixed environment.
- Proactiveness: Ability to independently identify new ideas, risks, and issues through the course of day-to-day work without being prompted, and raise to leaders
- Data Analytics: Strong background with SQL and Python; Ability to extract and organize complex datasets; ability to address performance issues and to manipulate both structured and unstructured data
- Communication and Documentation: Advanced knowledge of Microsoft Office Suite (Excel pivots and macros, PowerPoint deck development, Word documentation). Ability to explain complex topics in a simple, concise manner.
- Strong work ethic with a will-to-win attitude!
- 2+ years of relevant work experience
- Bachelor's degree in business, quantitative analysis, or related fields
Preferred Qualifications:
- Strong grasp of the Commercial payment business and Field Sales / Tele Sales organization
- Proficiency in Tableau and other analytical tools
- Master's Degree in a quantitative discipline
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 2+ years of relevant work experience
- Bachelor's degree in business, quantitative analysis, or related fields
- Advanced knowledge of Microsoft Office Suite
- Strong background with SQL and Python
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
