Senior Analyst, Operations

Position Summary...

What you'll do...Role summary:
The Senior Analyst, Operations plays a critical role in driving operational excellence by managing project plans, timelines, and deliverables while collaborating with cross-functional teams. This position involves analyzing data, identifying root causes, and recommending solutions to enhance business processes and tools. The role supports the implementation of scalable best practices, monitors key performance indicators, and communicates progress to stakeholders. By applying expert knowledge and fostering strong partnerships, the Senior Analyst contributes to continuous improvement initiatives that align with organizational goals and deliver measurable results.
About the team:
The Walmart Imports Seller Onboarding team ensures a smooth, efficient, and compliant onboarding experience for Marketplace sellers joining the Imports program. Serving as the initial operational contact, the team collaborates with Marketplace, Product, Engineering, Global Transportation, Trade Compliance, Seller Support, and Analytics to enable sellers’ successful launch. Beyond daily operations, the team leverages data and insights to identify process gaps, enhance workflows, and drive automation that reduces manual effort. Members develop scalable solutions, standard procedures, and partner cross-functionally to continuously improve Walmart Imports as the program expands globally.
What you'll do:

• Lead analysis and execution of onboarding and operational workflows to improve partner experience and reduce friction
• Translate complex business and technical requirements into scalable processes, tools, and standard operating procedures
• Build and maintain dashboards, reporting frameworks, and KPIs (e.g., onboarding timelines, issue resolution SLAs, operational efficiency) to track performance and identify improvement opportunities
• Identify process gaps, root causes, and failure points; develop scalable solutions to reduce manual effort and operational risk
• Support the transition from manual to automated/self-service workflows to improve efficiency and scalability of onboarding processes
• Define and monitor service level agreements (SLAs), ensuring timely issue resolution and consistent partner experience across channels

What you'll bring:

• 2 years of experience building SOPs and automation processes
• 2 years of experience in international shipping/supply chain
• Strong analytical skills with experience in SQL, Excel, or BI tools to generate insights and support decision-making
• Experience in technological tools, operations and business analysis, within a fast-paced environment
• 2 years of experience of proven ability to work and communicate across technical and non-technical teams
• Experience building dashboards, defining KPIs, and operationalizing processes at scale
• Strong problem-solving skills with a structured, data-driven approach
• Previous experience with workflow automation tools and AI agents preferred

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 2 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business Administration, Engineering, Operations , or related field, Project Management Certification

Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management

Project Management - Project Management Professional - CertificationPrimary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.