Senior Analyst, Human Resources Operations

Firm Overview:

H.I.G. Capital is a leading global private equity investment firm with $75 billion of assets under management with a focus on the mid cap segment of the market. The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special situation credit, and growth-stage healthcare. We focus on providing capital to businesses with attractive growth potential and align ourselves with committed management teams and entrepreneurs to help grow businesses of significant value. Our team of over 500 investment professionals has substantial operating, consulting, technology, and financial management experience, enabling us to contribute meaningfully to our portfolio companies. H.I.G. is based in Miami, with offices in Atlanta, Boston, Chicago, Los Angeles, New York, and San Francisco, and affiliate offices in Hamburg, London, Luxembourg, Madrid, Milan, and Paris in Europe as well as Bogotá, Rio de Janeiro, and São Paulo in Latin America, Dubai in the Middle East, and Hong Kong in Asia.

Role Overview:

The Senior Analyst, HR Operations, will play a crucial role in managing and coordinating the daily operations of the HR Operations team. This person will support the effective administration of employee benefits programs, ensuring compliance with regulations and assisting employees with their benefits needs. You will analyze trends, prepare reports, and collaborate with vendors to ensure seamless operations. Additionally, you will play a key role in onboarding and offboarding employees to ensure a quality employee experience.

Role Responsibilities:

Benefits Operations:

• Administrate benefits plans, ensuring compliance with relevant legislation.

• Provide timely and accurate responses to employees with benefits-related inquiries and resolve escalated benefit issues.

• Update and organize benefits-related documentation, such as plan descriptions, SOPs, and training materials.

• Create and update benefit plan descriptions, handbooks, and training programs.

• Assist with benefits-related reporting and data analysis, including preparing reports for senior leadership and ensuring data accuracy.

• Partner with benefit providers to resolve claims issues, billing discrepancies, and other benefits-related matters.

• Support compliance efforts by ensuring benefit plans adhere to federal and state regulations, such as ERISA, COBRA, and HIPAA.

• Provide support or lead projects, such as open enrollment, process improvements, system updates, and audits.

• Update Internal Processes to respond to evolving compliance and regulatory requirements.

• Research and analyze current benefits trends to estimate their impact on the organization.

• Conduct benefit surveys to identify trends and ensure competitiveness.

• Other duties as required.

HR Operations:

• Own the onboarding process to ensure a seamless experience for new hires.

• Maintain onboarding materials, assist with orientation sessions, and coordinate with various departments to ensure all necessary resources are in place for new employees.

• Own the offboarding process, ensuring departing employees have a smooth exit experience.

• Ensure all employee records are up-to-date and accurately documented. Provide training and support to employees on the use of HRIS tools and systems. Generate and analyze HR data reports to inform decision-making and identify trends.

• Generate HR reports using tools such as Excel, Workday, and ADP.

• Ensure adherence to federal, state, and local employment laws and regulations, including EEO, FMLA, and ADA.

• Maintain HRIS systems for efficiency and accuracy, ensuring proper documentation and reporting.

• Lead or participate in HR-related projects and initiatives, ensuring timely delivery and alignment with firm goals.

• Administer and track all leave of absence programs.

• Support our employees through the offboarding process, including benefit transitions.

• Other duties as required.

Requirements & Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; a high school diploma with equivalent work experience will be considered in lieu of a degree.

• Minimum of 5 years of experience in HR operations and Benefits administration.

• Strong knowledge of HRIS and benefits management systems.

• Excellent understanding of federal, state, and local employment laws and regulations.

• Proven ability to develop and implement HR policies and procedures.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to handle sensitive and confidential information with discretion.

• Proficiency in Microsoft Office Suite.

• ADP Workforce Now required and Workday HCM experience is preferred.

• Works effectively within cross-functional teams to achieve shared goals, contributing ideas openly while respecting diverse perspectives.

• Proven ability to create comprehensive and insightful reports.

• Strong project management skills with the ability to manage multiple priorities.

• Ability to work effectively in a fast-paced and dynamic environment.

• Strong organizational skills and attention to detail.

• Experience with international practices and regulations is a plus.

• Travel Requirements: This role requires quarterly in-person travel to our Coral Gables, FL office with additional travel as needed.