Senior Cloud Systems Administrator

Posted One Month Ago
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Shah Alam, Petaling, Selangor, MYS
In-Office
Senior level
Gaming • Hardware
The Role
Leads AIOps technical delivery for a payment platform through applied machine learning, AI/LLM orchestration, automation, self-healing workflows, and operational data analysis. Defines SLI/SLOs, builds telemetry dashboards, forecasts capacity, and analyzes bottlenecks. Partners with DevOps, SRE, Engineering, and Platform teams to improve reliability and compliance visibility. Mentors junior engineers and interns, establishes technical standards, reviews work, and evaluates emerging AIOps tools.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are seeking an experienced Senior Cloud Systems Administrator to design, operate, and continuously improve highly available, secure, and scalable cloud infrastructure supporting mission-critical payment processing platforms.
This role is responsible for ensuring reliability, performance, and operational excellence of cloud environments that power real-time transaction services, merchant integrations, settlement pipelines, and financial reporting systems. The position also contributes to platform modernization initiatives, automation strategy, and adoption of AI-assisted operational capabilities to improve system resilience and engineering productivity.

Cloud Infrastructure Architecture & Operations

  • Design, implement, and maintain highly available cloud infrastructure supporting high-throughput transaction workloads.
  • Manage core cloud services including compute platforms, container orchestration environments, object storage, managed databases, identity access management, networking, and load balancing.
  • Ensure platform scalability through capacity planning, auto-scaling strategy implementation, and performance optimization.
  • Support multi-zone / multi-region architectures and disaster recovery strategies to meet strict uptime and SLA requirements.
  • Other duties as assigned.

System Reliability & Performance Engineering

  • Monitor infrastructure health, transaction performance, and system utilization to proactively identify operational risks.
  • Troubleshoot production incidents and perform root cause analysis with preventive improvement actions.
  • Optimize compute, storage, network, and database configurations to support high concurrency and low-latency payment processing.
  • Collaborate with DevOps and Engineering teams to improve deployment safety and environment consistency

Automation & Infrastructure as Code

  • Implement and maintain Infrastructure as Code using tools such as Terraform, Pulumi, or cloud-native provisioning frameworks.
  • Automate provisioning, configuration management, patching, and operational workflows.
  • Integrate infrastructure automation with CI/CD pipelines to enable reliable and repeatable platform deployments.
  • Develop operational tooling and scripts to enhance system observability and response efficiency.

Security, Compliance & Governance

  • Enforce cloud security best practices including identity governance, network segmentation, encryption controls, and secure configuration baselines.
  • Support compliance initiatives aligned with PCI DSS, ISO 27001, and financial regulatory requirements.
  • Participate in vulnerability remediation, security hardening programs, and audit readiness activities.
  • Maintain accurate infrastructure documentation and change management controls.

Cost Optimization & Resource Efficiency

  • Analyze cloud usage patterns and recommend cost optimization strategies while maintaining platform reliability.
  • Implement governance frameworks such as tagging standards, resource lifecycle policies, and capacity reservation planning.
  • Provide visibility into infrastructure cost trends and operational efficiency metrics.

AI-Assisted Cloud Operations & R&D Innovation

  • Leverage AI-powered operational tooling to improve monitoring insights, incident prediction, and anomaly detection.
  • Participate in experimentation on AI use cases including:
  • Intelligent log correlation and operational diagnostics
  • Predictive workload scaling recommendations
  • Automated runbook generation and incident guidance
  • Infrastructure configuration optimization suggestions
  • Cloud cost anomaly detection and optimization insights
  • Collaborate with platform engineering and R&D teams to prototype intelligent automation workflows that improve reliability and operational efficiency.
  • Promote responsible and secure adoption of AI capabilities in infrastructure management practices.

Pre-Requisites :

Requirements:

  • Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.
  • Minimum 5–7 years experience in cloud infrastructure or systems administration roles.
  • Hands-on experience managing production cloud environments supporting high-availability applications.
  • Strong understanding of:
  • networking fundamentals and cloud architecture patterns
  • Linux system administration
  • Distributed system reliability concepts
  • Infrastructure automation and configuration management
  • Experience with scripting languages such as Python, Bash, or similar.
  • Familiarity with monitoring and observability platforms.
  • Strong troubleshooting and analytical capabilities.

Preferred Qualifications:

  • Experience working in Payment Gateway, FinTech, Banking, or high-transaction platforms.
  • Experience with major cloud providers such as AWS, Google Cloud, or Microsoft Azure.
  • Familiarity with container technologies such as Docker and orchestration platforms such as Kubernetes or managed container services.
  • Experience managing high-volume databases or distributed data platforms.
  • Exposure to messaging or event streaming platforms.
  • Experience supporting regulated production environments.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

Skills Required

  • Background in Computer Science, Engineering, Data Science, or a related field; equivalent experience may substitute
  • 5+ years of experience in DevOps, SRE, Platform Engineering, or operational/data analytics
  • Python proficiency as the primary programming language
  • Proficiency in PHP or Node.js as a secondary language
  • Practical exposure to at least two of machine learning fundamentals, AI orchestration, automation/RPA, or data analysis
  • Prior experience mentoring or leading junior engineers
  • Strong troubleshooting and analytical skills
  • Payments, FinTech, or banking experience
  • Experience with AWS, GCP, or Azure
  • Experience with container or orchestration platforms
  • Experience with messaging or event-streaming systems
  • PCI DSS or regulated-environment experience

Razer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razer and has not been reviewed or approved by Razer.

  • Healthcare Strength — Health coverage options include medical plan choices, dental, vision, HSA/FSA, and mental health/EAP, indicating solid core coverage. Global leave and healthcare frameworks are described, reinforcing consistency across locations.
  • Retirement Support — A 401(k) with company matching and immediate vesting in some cases supports long‑term savings. This adds tangible value to the core total rewards package.
  • Wellbeing & Lifestyle Benefits — Free in‑office lunches on several weekdays and notable employee discounts on company gear enhance day‑to‑day value. Volunteering time and donation matching further complement lifestyle and purpose‑oriented needs.

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The Company
HQ: Irvine, CA
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers. The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities. With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services. Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher). In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia. Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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