Senior Administrator - S13A Compliance and Administration

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Pinelands, Goromonzi, Mashonaland East, ZWE
In-Office
Fintech • Payments • Financial Services
The Role

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Section 13A Compliance Administrator is responsible for monitoring, managing, and enforcing employer compliance with Section 13A requirements of the Pension Funds Act. The role focuses on identifying non compliance, administering enforcement actions, and preparing cases for criminal, adjudication, and liquidation processes while ensuring adherence to statutory, governance, and audit standards.

Key Responsibilities

Section 13A Compliance and Administration

  • Identify, record, monitor, and track Section 13A contraventions and employer non‑compliance cases in accordance with legislative and regulatory requirements.
  • Maintain accurate, complete, and up‑to‑date records, including detailed case notes, supporting documentation, and correspondence, in line with governance, audit, and reporting standards.
  • Ensure that all statutory timelines, procedural requirements, and legislative obligations are strictly met and appropriately monitored.
  • Prepare, compile, and submit complete case dockets to the South African Police Service (SAPS) for criminal offences arising from Section 13A non‑compliance.
  • Prepare and lodge cases with the Pension Funds Adjudicator (PFA), including drafting formal submissions, responses, and assembling all required supporting documentation.
  • Compile and submit Resolution documentation for liquidation‑related Section 13A matters, ensuring accuracy and completeness.
  • Monitor the progress of enforcement actions and follow up on outstanding matters to closure.
  • Escalate unresolved, persistent, or recurring non‑compliance cases in line with approved internal escalation, enforcement, and governance protocols.
  • Liaise effectively with employers, trustees, legal teams, regulators, and external stakeholders as required.

Experience and Requirements

Experience

  • Proven experience in retirement fund administration, compliance, or a related regulatory environment.
  • Demonstrated hands‑on experience in managing Section 13A reports, investigations, and employer non‑compliance cases.
  • Practical experience dealing with SAPS criminal cases, Pension Funds Adjudicator (PFA) complaints, and resolution processes, including enforcement and liquidation‑related matters.

Knowledge and Skills

  • Strong understanding of the Pension Funds Act and Section 13A legislative requirements.
  • High attention to detail with the ability to manage complex case files and statutory documentation.
  • Excellent written skills, particularly in drafting submissions, case reports, and formal correspondence.
  • Ability to manage multiple cases simultaneously while meeting strict statutory deadlines.
  • Strong ethical judgment, discretion, and adherence to governance standards.

Behavioural Competencies

  • Results‑driven with a strong sense of accountability
  • Confident in handling enforcement‑related matters
  • Professional, methodical, and resilient
  • Ability to work independently while collaborating effectively with stakeholders

Skills

Accounting, Action Planning, Budget Management, Calendar Coordination, Compliance Governance, Compliance Investigations, Compliance Management, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Ethical Decision Making, Executing Plans, Financial Acumen, Fund Compliance, Management Reporting, Meeting Deadlines, Numerical Aptitude, Oral Communications, Pension Governance, Pensions Legislation, Report Review, Retirement Fund Administration

Competencies

Directs WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech Savvy

Education

Matriculation Certificate (Matric) (Required)

Closing Date

07 May 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

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The Company
Gauteng
12,448 Employees

What We Do

Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people. Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica

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