Senior Accounts Receivable Specialist

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Milton, ON, CAN
In-Office
eCommerce • Sales
The Role

We are seeking a Senior Accounts Receivable Specialist based in our Milton Office to join the Corporate Finance team. This is a fully on-site position.

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly.  At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

Your future team:

  •  You will be reporting to the Accounts Receivable Manager along with two other team members.

What you will be doing:

The AR Representative, prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers.

Responsibilities include but not limited to:

  • Efficient support to Business area supported by Credit Manager

  • Accounts Receivable control and reporting for Rockwool Group (legal entities)

  • Support Sales & Customer Service team as and when requested

  • Support the internal customers in providing all information to stakeholders in timely manner

  • Support correct, timely and reliable consolidation of financial reporting data for its legal entities, Business Units, segments, and Departments in accordance with Rockwool Guidelines

  • Apply and post payments to customer accounts on daily basis from various sources such as EFT/ACH/Wire, credit & debit card payments and unapplied cash.

  • Respond to customer inquiries, maintain good customer relations, and perform root cause analysis.

  • Initiate professional contact with internal customer service representatives and external customers as needed to support AR initiatives.

  • Approve shipments (Release orders) based on payment and credit history

  • Monitor customer accounts relative to their assigned credit limits

  • Analyze D&B credit reports to assess customer’s credit worthiness

  • Contact credit references, and/or obtain and review customer credit history through the credit check systems

  • Contacts customers with delinquent accounts by phone, fax, email, and regular mail to collect customer balances.

  • Reconcile customer account discrepancies, over/under payments, credits, etc. & Record adjustment entries on customer accounts as required.

  • Responsible for month-end activities such as customer account clearing, account clean-up and reconciliation. Prepare various month-end reports such as AR ageing schedule and send monthly statements to customers.

What you bring:

  •  Diploma or Certificate in accounting, finance, or business.

  • Minimum 3 years of experience as AR representative or Credit & Collections

  • Written and spoken English language to a high professional business level

  • A proven ability to maintain communication with internal and external customers on different organization level

  • Able to work under time pressure; being continuously alert for accuracy on numbers and facts.

  • Proficient in MS Office (MS Excel expert level, Power Point), SAP FI/CO module.

  • Performing required monitoring of existing customer portfolio and identifying emerging risks

  • Maintaining company credit exposures within set risk bearing limits

  • Practice due diligence

  • Strong attention to detail and ability to notice discrepancies in data

What we offer:

  • Competitive Pay & Benefits from Day 1:  Comprehensive medical, dental, massage therapy, and vision plans.

  • Retirement Pension Matching Program

  • Paid Time Off: Generous PTO, paid holidays, and top up plans for maternity and paternity leave.

  • Educational Assistance & Career Growth: Invest in your future.

  • Wellness Perks: Fitness reimbursement and EAP access.

  • Safety First: Company-provided PPE and programs to keep you protected

Who we are:

Founded in 1937 in Denmark, ROCKWOOL transforms volcanic rock into sustainable, innovative products that improve lives and communities.  With over 12,000 employees across 51 manufacturing facilities in 40+ countries, we share one common mission:  to release the natural power of stone to enrich modern living.  Sustainability is central to our business strategy.  Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.   

Work Environment & Conditions:

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work.  ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve. 

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard.  With employees representing 79 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination.  At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “The ROCKWOOL Way”.  This cultural foundation reflects our core values:  ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. 

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The Company
Hedehusene
2,753 Employees
Year Founded: 1937

What We Do

We release the natural power of stone to enrich modern living. ROCKWOOL Group is a focused industrial company with leading positions in insulation, acoustic ceilings and horticultural growing media based on proprietary stone wool technology. We harness the properties that nature has given us to create products for quality living. Our products touch most aspects of everyday life. We offer carefully designed, innovative sustainable solutions for your comfort, safety and for the benefit of the environment. ROCKWOOL Group's business portfolio consists of: * ROCKWOOL® insulation solutions for buildings. * ROCKWOOL® technical insulation solutions to both industry, marine and offshore. * ROCKWOOL® core solutions tailor made stone wool products to be integrated into finished systems. * Rockfon® acoustic ceilings and wall solutions. * Rockpanel® cladding material. * Grodan® growing media solutions for plants. * Lapinus® solutions for applications such as friction, water management, tracks, coatings, gaskets. At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our product solutions. Our expertise is perfectly suited to tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity and flooding. Our range of products reflects the diversity of the world’s needs, supporting our stakeholders in reducing their own carbon footprint along the way. Stone wool is a versatile material and forms the basis of all our businesses. With around 12,200 colleagues in 40 countries, we are the world leader in stone wool solutions, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, engineered fibres for industrial use to insulation for the process industry and marine & offshore

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