The Role
The Senior Account Supervisor will manage client relationships, lead media strategies, and provide strategic counsel while ensuring account profitability and growth.
Summary Generated by Built In
ABOUT THE ROLE:
We are seeking a Senior Account Supervisor with a strong background in client management and overall B2B and corporate communications to join our team! In this role, you will be working on programs involving reputation management, executive leadership and positioning, internal communications, crisis communications, and business media relations. You must think, do, and manage. We’re looking for a master of the craft, an excellent people leader, client quarterback and counselor and someone who will roll up their sleeves, listen carefully to the clients and stay close to the work, ensuring quality and successful delivery.
RESPONSIBILITIES:
- Lead day to day client work to ensure delivery for today and readiness for tomorrow.
- Develop media relations strategy and conduct outreach for programs/projects.
- Execute national business media relations strategy for programs/projects.
- Identify new growth opportunities based on insights into the company, client, industry, and economy.
- Lead the client service function for program planning, problem solving and strategic counsel.
- Maintain financial responsibility for accounts including forecasting and account profitability.
- Provide strategic counsel and guidance to clients, as well as to colleagues in the Zeno network, to ensure success.
- Secure, maintain and grow the business.
- Understand key client industry issues relating to products, product categories, technologies, primary and potential competition, and general issues facing the industry.
- Understand key competitors and their business strategies.
- Work across geographies and help shape direction and focus of practice.
QUALIFICATIONS:
- 7+ years of experience in Corporate PR, previous agency experience.
- A history of success in providing sound creative and strategic counsel to clients and building credibility with senior level client contacts.
- Bachelor’s degree.
- Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines.
- Demonstrate the ability to think strategically, creatively, and holistically about client programs.
- Excellent writing skills, solid presentation skills, experience developing and delivering client presentations, including new business.
- Must have an in-depth knowledge of reputation management and a working knowledge of traditional and non-traditional media. A current track record of success in building relationships with national business media and driving results for clients.
- Must have a strong background in corporate communications and solid corporate media relations contacts.
- Must have experience with B2B communications.
- Proven leadership experience, mentoring and developing junior talent.
ABOUT US
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
ABOUT OUR BENEFITS
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
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The Company
What We Do
Zeno Group is the fiercely independent and global integrated communications agency, born from PR.
We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity.
Zeno is a DJE Holdings Company.
