Senior Account Manager

Posted 6 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
5-7 Years Experience
Agency • Marketing Tech
The Role
The Senior Account Manager oversees client relationships and manages account teams, ensuring project delivery aligns with clients' expectations and business objectives. Responsibilities include developing project plans, supervising staff, managing media relations, and preparing presentations. The role also involves budget management and addressing client needs effectively while ensuring adherence to public relations guidelines.
Summary Generated by Built In

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role

The Senior Account Manager is an experienced professional with a high level of public relations knowledge and communication skills, reporting directly to the Account Director. As an emerging leader in the company, they are expected to deliver on our vision, performance requirements, and growth projections without any time limit on their position.

What You'll Do 

  • Manages clients' expectations.
  • Develops and manages projects/programmes, including implementation plans, budgets, evaluation mechanisms, staffing plan, budgets and timelines
  • Independently handles several accounts or major projects of a large account, managing much of the day-to-day work with assistance from the Account Managers.
  • Client's senior contact on projects or for smaller accounts, the contact for the full account
  • Develops and grows the account in size and scope of work.
  • Supervises the daily work of Account Manager and Account Executives
  • Provides daily guidance in building effective, productive account teams
  • Keeps teams informed and involved in projects
  • Identifies and secures help on emerging account problems
  • Keeps Account Director updated on the progress of clients' accounts
  • Develops presentations for existing and prospective clients
  • Prepares cost estimates
  • Checks and verifies the groundwork for legal agreements
  • Plans events such as press conferences, media tours, analyst meetings, media tours, on-site media and public registration
  • Plans media relations campaign that meet clients' objectives
  • Ensures that all public relations policies and procedures are strictly adhered to
  • Completes timesheets daily
  • Balances work load and tasks
  • Manages time for optimum productivity and maximum billability
  • Meets billability targets established for the Senior Account Manager position.
  • Undertakes any other assignments/projects assigned by the Management from time to time  

What You'll Need  

  • Familiar with, and supports achievement of, the company's vision and exemplifies the company's values
  • Familiar with client's needs, customers/consumers insight and develop public relations strategies for them
  • Client's marketing and sales plans
  • Client's business objectives, business processes and systems
  • Business trends for industry segment/products
  • Proficient in conceptualising media relations campaigns
  • Creative process and how to work with internal and external creative resources
  • In-depth understanding of graphic and video products, as well as IT and social media
  • Has established relationships with senior journalists, on-line bloggers, professional and/or third-party group contacts
  • Specialised expertise in a particular subject or functional areas
  • Understanding of basics of business management such as planning, forecasting and budgeting
  • Understanding of key financial data such as profitability, budgets and actual expenses
  • Articulate and apply agency vision, goals, practice areas, products and overall capabilities

How We'll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.  

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


The Company
HQ: New York, NY
11,000 Employees
Hybrid Workplace
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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