Senior Account Manager

Posted 18 Hours Ago
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Sioux Falls, SD, USA
In-Office
70K-70K Annually
Senior level
Fashion • Retail • Manufacturing
The Role
Manage and grow a portfolio of B2B customer accounts, develop account-specific sales strategies, pursue new business, oversee order management, analyze performance, and improve retention. Build long-term customer partnerships, identify revenue opportunities, communicate product and promotional strategies, and educate customers on submission deadlines. The role is on-site in Sioux Falls, South Dakota, with periodic travel.
Summary Generated by Built In
Our Values at Gameday Social 

Grit | We’re hungry, we hustle, we pivot. We’re still at the stage where everyone has to pitch in at the warehouse on occasion. No egos. 


Pursuing excellence | Getting better every day- moving swiftly when adjustments need to be made. 


Team orientation | We view our coworkers, customers and vendors as partners. Transparent and cross-functional is how we work. 


Boldly innovative  | We didn’t get here with a “this is how it’s done” mindset. We welcome ideas, creativity and we embrace obstacles as opportunities. 


Nimble | Our ability to chase trends and move quickly has led to our success, but also means very little is concrete. We aim to preserve this agility as we grow and look for people who can thrive when things are moving quickly.


Our Team & Success | Gameday Social is a South Dakota based fashion brand- for women, by women. Founded by Jael Thorpe in 2021, and an officially certified woman-owned company, we aim to “elevate the social fan experience through licensed collaborations.” We have grown rapidly through innovative design, outstanding quality and developing key retailer and licensing relationships across the country. 


Role Overview
Gameday Social is seeking a motivated, results-driven Senior Account Manager to strengthen and grow our customer partnerships in the B2B model.  This role will focus on building and maintaining strong customer relationships, identifying new program opportunities to drive incremental sales, and executing long-term strategies for brand loyalty.  The ideal candidate is a proactive and relationship-focused professional who understands customer needs, communicates effectively, and takes initiative to prospect new opportunities while ensuring existing accounts receive exceptional service.
​

Key Responsibilities
  • Own and manage a portfolio of customer accounts, both new and existing, serving as a trusted point of contact.
  • Develop and execute strategic sales plans, customizing the approach to be account-specific, to achieve monthly and annual revenue targets.
  • Research and pursue new business opportunities within assigned markets, identifying prospective customers that align with the company’s brand and product offerings.
  • Build and maintain strong customer partnerships by understanding business objectives, anticipating customer needs, and delivering solutions that support the long-term business.
  • Oversee the order management process, making specific recommendations to each customer to maximize the revenue opportunity.
  • Analyze account performance, identify growth opportunities, and recommend actionable strategies to improve sales results and overall customer engagement.
  • Maintain a strong understanding of the company selling strategies, product offerings, and promotional initiatives, effectively communicating and executing them across the customer portfolio.
  • Proactively identify any at-risk accounts and develop action plans to improve engagement, retention, and overall account performance.
  • Strategically educate customers on key submission deadlines, including replenishment cycles, to maximize the sales opportunities.
  • Ability to travel periodically throughout the year.
  • Perform other duties as assigned.

RequirementsRequired Experience
  • 3-5 years of experience in a B2B sales environment managing strategic customer relationships.
  • Bachelor’s degree in Business Administration, Marketing, Communication, or related field.
  • Proven experience in developing customer presentations, traveling to secure the sales opportunity, and driving account growth.
  • Demonstrated track record of identifying new business opportunities, managing sales pipelines, and developing plans to realize revenue growth.

Qualifications
  • Ability to independently manage and grow customer accounts while building long-term, trusted relationships.
  • Maintains a strong sense of professionalism at all times.
  • Strong verbal and written communication skills.
  • Experience in B2B sales or customer service.
  • Ability to balance multiple priorities and projects in a timely manner.
  • Proficiency with Google Workspace.


Role Details
  • Location: On-site in Gameday Social - Sioux Falls, South Dakota
  • Compensation: $70,000

Benefits
  • Benefits include healthcare stipend, 401K match, PTO and more

Skills Required

  • 3-5 years of experience in a B2B sales environment managing strategic customer relationships
  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field
  • Experience developing customer presentations and traveling to secure sales opportunities
  • Track record of identifying new business opportunities, managing sales pipelines, and developing revenue growth plans
  • Ability to independently manage and grow customer accounts while building long-term relationships
  • Professionalism in customer and business interactions
  • Strong verbal and written communication skills
  • Experience in B2B sales or customer service
  • Ability to balance multiple priorities and projects in a timely manner
  • Proficiency with Google Workspace
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The Company
HQ: Brookings, SD
Year Founded: 2021

What We Do

Gameday Social Apparel Co. specializes in premium licensed collegiate and lifestyle apparel, streetwear, and hats designed for tailgates, campus life, and everyday wear. They also offer custom branded collections for various national brands.

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