About the Role:
Fuse is seeking an experienced, ambitious and motivated Senior Account Manager to join the Events & Live Experiences Team. This role will be working on one of our motorsport clients, taking on responsibility for developing and implementing world class events, hospitality programmes and brand experiences, at track and away from track. This role will be supported by junior team members and will report to the Senior Account Director. This role requires a deep understanding of production, global event planning and management, VIP hospitality, and client servicing. Experience in Formula One is preferred.
Client & Stakeholder Management:
- Act as a primary point of contact for the client, ensuring seamless communication and alignment on objectives and messaging
- Build strong relationships with key stakeholders, including other partners, rights holders, vendors, suppliers, partner agencies and internal teams
- Provide strategic recommendations to enhance the client’s presence and overall guest experience
Production, Hospitality & Activation Management:
- Oversee the planning and execution of VIP hospitality programmes at Grand Prix events globally, both at track and off track
- Work closely with suppliers, hospitality providers, rightsholders and race promoters to ensure premium experiences befitting the guests and clientele in attendance
- Overseeing and management of production and build of hospitality spaces and activations from brief and design through to build and delivery, ensuring brief is met and pulling through core client narrative and messaging to relevant touchpoints
- Working closely with the production supplier(s) to ensure client expectations are met and suite spaces are delivered in accordance with designs and within budget allocated
- Coordinate guest logistics as required, including travel, transportation, accommodation, pass and ticketing management and access
- Overseeing and regular check ins with ticketing and guest management system provider to ensure client and guest needs are met
- Ensure all hospitality activations align with the client’s brand and strategy
- Global travel and logistics management, including planning of shipments and management of transport and global travel
Project Management & Budget:
- Manage budgets, ensuring cost efficiency and accurate finance reporting
- Oversee contracts, invoices, and financial reconciliation with vendors and suppliers
- Seek cost saving measures and efficiencies for the client where possible
- Regular interaction and reporting to senior members of the team
- Manage team members, ensuring tasks are being completed efficiently and correctly whilst ensuring avoidance of any conflict and recommendation of solutions
- Ensure seamless delivery of all project elements within scope, budget and deadlines
- Pursue opportunities to grow business organically
On-Site Execution & Team Leadership:
- Oversee install and dismantle of suite spaces onsite, ensuring build schedule is maintained and all elements are fabricated according to the designs signed off by the client, keeping clients and internal team updated on progress throughout
- Lead on-site event operations, ensuring flawless execution and troubleshooting any challenges
- Manage internal team, brand ambassadors and hospitality staff to deliver best in class experiences
- Management of VIP / celebrity guests including but not limited to, logistics, pass management, and security
- Work across multiple time zones and be available for global travel
Reporting & Performance Analysis:
- Track and report key metrics related to guest satisfaction, hospitality performance, and brand impact
- Provide post event analysis, insight, and recommendations for continuous improvement
- Present reports and debriefs to clients and internal stakeholders
- Experience in account management, event management, production and hospitality, ideally within sports marketing agencies or Formula One
- Experience working on global brands is preferred
- Proven track record in delivering high profile events and managing premium / VIP client experiences including production of event spaces / structures
- Excellent project management and multitasking skills, with the ability work under pressure
- Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
- Strong budget management and negotiation skills, including use of Microsoft Excel
- Strong operations and logistics management skills, including, planning of shipments, management of transport and global travel
- Presentation skills (verbal and written), internally and to clients / suppliers, including use of Microsoft PowerPoint
- Exceptional client servicing and communication skills (verbal and written)
- Team management – management and coordination of junior team members
- Attention to detail and organization
- Ability to work in a fast paced, high-pressure environment, including working across various time zones and international travel
You need to have the ability & willingness to work flexibly, usually in the London office, with occasional international travel, on-site at events and some weekend work.
This is a full-time role & you must be eligible to work in the UK.
Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
We are committed to providing comprehensive training & development plans for all team members.
About the Agency:
Culturally Connected, Seriously Effective.
A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.
Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement.
Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes.
We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com.
Follow us @fuse_agency Visit us online. Find us on LinkedIn
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.
Omnicom Media Group UK Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omnicom Media Group UK and has not been reviewed or approved by Omnicom Media Group UK.
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Leave & Time Off Breadth — Leave allowances include 27 days’ annual leave plus a birthday day and options to trade holiday. Additional “summer Fridays/recharge days” help widen time‑off options.
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Flexible Benefits — Hybrid working with a typical three‑days‑in/two‑days‑remote pattern and defined core hours supports flexibility. Work‑from‑anywhere allowances and 2–3 WFH days are also referenced in the UK context.
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Healthcare Strength — Private medical insurance, life assurance, and an Employee Assistance Programme are part of the core package. Mental wellbeing support, trained Mental Health First Aiders, and a subsidised gym further reinforce health coverage.
Omnicom Media Group UK Insights
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What We Do
OMG UK delivers transformational experiences for consumers, clients and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, MG OMD, PHD and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences. We are enormously proud of our Agency and Network of the Year accolades, including most recently, PHD named Adweek’s Global Media Agency of the Year, MG OMD named Thinkbox TV Planning Agency of the Year, and OMG Unite named Media Agency of the Year at the Leadership and Diversity Awards. We are committed to providing a truly inclusive environment where everyone is able to bring their true selves to work, diverse voices and minority communities are valued, heard and well represented, and where everyone is able to thrive in a culture of equality, inclusion and fairness.
