Senior Account Manager - Content

Company Description

We are the ROI Agency. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients’ businesses. Zenith is part of Publicis Media, one of four solution hubs within Publicis Groupe, and has offices within Publicis One. We have over 6000 brilliants specialists across 95 markets. We are experts in communications & media planning, content, performance marketing, value optimisation and data & analytics.

We believe in exploring new perspectives. Looking at things differently. Turning structure upside down, back to front and sideways. Excited by what we might find.

Job Description

The Senior Account Manager - Content will be responsible for managing and maintaining the social media presence of our client on various platforms, including Twitter, Facebook, Instagram, Snapchat, and TikTok. The primary focus of this role will be to lead the client relationship, manage a team of social media account managers, and ensure the delivery of high-quality work that meets or exceeds client expectations.

Main Tasks

Technical & Product

• Have a deep understanding of social media platforms, tools, and best practices, as well as stay up-to-date with the latest trends in social media marketing.
• Lead and manage a diverse team to deliver high-quality work that meets or exceeds client expectations.
• Collate and curate engaging content for social media platforms, including text, graphics, and videos, that aligns with the brand's overall social media strategy.
• Use social media tools effectively to monitor, track, and analyze metrics related to online engagement, traffic, and overall brand awareness.
• Ensure that the team is equipped with the latest technologies, technical resources, and knowledge of platforms, practices, and processes that are relevant to the position.

Innovative & Analytical Mindset

• Use creative ideation to develop unique and innovative social media content ideas that engage with the online community and align with brand objectives.
• Use analytical reasoning to track and analyze social media metrics, and to make data-driven decisions to optimize the social media strategy.
• Stay up-to-date with the latest trends and best practices in social media marketing, and apply them to improve the overall social media strategy.

Qualifications

• At least 7-10 years of experience in social media marketing, account management, or related field, B2B marketing experience preferable.
• Excellent written and verbal communication skills in English and Arabic, with the ability to communicate effectively with different audiences.
• Proven experience managing social media channels on various platforms, including Twitter, Facebook, Instagram, Snapchat, and TikTok.
• Experience in creating engaging social media content, as well as using social media tools for monitoring and analyzing performance metrics.
• Experience in leading and managing a team of social media account managers.