Senior Account Manager - Buyside

Posted 6 Days Ago
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New York, NY
Hybrid
5-7 Years Experience
Fintech • News + Entertainment • Software • Database • Financial Services
The Role
The Senior Account Manager at Reorg will manage and grow relationships with large Buy Side clients, focusing on subscription renewals and expansions. They will lead a team of junior account managers while collaborating with customer success and product teams to enhance client service and drive retention.
Summary Generated by Built In

Reorg

Reorg is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Reorg to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: www.reorg.com

Working at Reorg

Reorg hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Reorg employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. 
Role

Reorg is currently looking for a player-coach Senior Account Manager to join our dynamic commercial team. The Senior Account Manager will be responsible for managing and growing relationships with large Buy Side accounts through subscription renewals and expansion, uplifts and cross-selling of additional Reorg products. Additionally, the Senior Account Manager will be responsible for managing a team of junior account managers. This role is ideal for an accomplished account management professional with knowledge of credit markets who is looking to expand and hone their people management skills.

This full-time position is located in our New York City offices.

Responsibilities

  • Manage all aspects of the renewal cycle for Reorg’s subscription relationships covering a book of large Buy Side clients
  • Manage key client interactions with a focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
  • Collaborate with customer success to deliver excellent client service and customer experience
  • Coordinate with Reorg’s product team to identify opportunities for product and platform enhancements
  • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
  • Manage a team of junior account managers, providing guidance, support, and fostering a collaborative and action-oriented team culture.

Requirements

  • 6+ years of experience in an account management role selling to the Buy Side, preferably with experience of working in credit. 
  • Ability to strategically manage large and complex institutions involving multiple teams and stakeholders. 
  • Proven ability to develop an intimate knowledge of a complex suite of products including datasets, API feeds and research. Proven success in hitting quota and executing on large cross-sell opportunities. 
  • Some experience in people management a plus; possesses strong leadership and the ability to inspire and motivate a team
  • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
  • Excellent interpersonal, verbal and written communication
  • Experience with Salesforce required


At Reorg, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $150,000 - $170,000. This position is eligible for a quarterly commission bonus.

The actual compensation will be at Reorg’s sole discretion and will be determined by the aforementioned and other relevant factors. 

Equal Employment Opportunity

Reorg is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

The Company
HQ: New York, NY
560 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Founded in 2013, Reorg has fundamentally changed the way financial and legal professionals access complex and opaque business information.

Our unique editorial team combines reporting with financial and legal analysis to provide a holistic view of topical situations and delivers that view in real time through our proprietary platform, which is powered by machine learning and natural language processing applications.

Today, with offices on three continents, Reorg serves 26,000 professionals across the world’s leading hedge funds, asset managers, investment banks, law firms and financial advisors so they can make better business, investment and advisory decisions. Our vision is to be the best-in-class provider of complex and opaque credit information delivered in a clear, actionable way.

Why Work With Us

Reorg hires innovators and trailblazers across the globe to drive our business and our incredible corporate culture alike. Our core values define an organizational ethos that’s as high-performing as it is human. Reorg employees enjoy competitive health benefits, matched 401k and pension plans, and educational reimbursements for career development.

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Reorg Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Reorg has adopted a hybrid working policy. For non-remote employees located within a reasonable commuting distance to one of our offices, the requirement is to work from the office at least 2 days per week.

Typical time on-site: 2 days a week
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