The Senior Account Manager plays a pivotal role in sustaining and expanding the agency’s relationships with its most important clients. This senior-level position involves strategic oversight of client accounts, mentoring Account Managers and Executives, and leading the development of innovative marketing solutions that drive client success. The individual in this role must have a deep understanding of digital marketing trends and possess exceptional leadership and client-service skills.
Requirements
Key Responsibilities:
Provide strategic guidance to key clients, aligning digital marketing strategies with their business objectives.
Lead and mentor a team of Account Managers and Executives, fostering their professional growth and ensuring high-quality client service.
Oversee the development, implementation, and analysis of marketing campaigns across multiple client accounts.
Conduct high-level performance analysis, presenting findings and recommendations to clients and agency leadership.
Collaborate with senior leadership to refine agency processes, contribute to business development, and enhance overall client satisfaction.
Manage complex issues and challenges, acting as the final point of resolution for client concerns.
Drive account growth by identifying and pursuing new business opportunities within existing client relationships.
Qualifications:
Bachelor’s or Master’s degree in Marketing, Business Administration, or related field.
5+ years of experience in account management within a digital marketing or advertising agency.
Demonstrated ability to develop and execute comprehensive digital marketing strategies.
Strong leadership qualities, with experience in mentoring and developing team members.
Excellent analytical and problem-solving skills.
Advanced project management skills, with a proven track record of successfully managing timelines, budgets, and deliverables for multiple concurrent projects.
Exceptional communication skills, adept at articulating complex marketing strategies to diverse stakeholders including clients, team members, and senior leadership.
Proven track record of maintaining and growing client accounts.
Skills Required
- Bachelor's or Master's degree in Marketing, Business Administration, or related field
- 5+ years of experience in account management within a digital marketing or advertising agency
- Demonstrated ability to develop and execute comprehensive digital marketing strategies
- Experience mentoring and developing Account Managers and Executives; strong leadership qualities
- Excellent analytical and problem-solving skills, including performance analysis and recommendations
- Advanced project management skills managing timelines, budgets, and deliverables for multiple concurrent projects
- Exceptional communication skills with ability to present strategies to clients, teams, and senior leadership
- Proven track record of maintaining and growing client accounts
What We Do
TAC Universe is a data-driven digital marketing agency founded in Cairo, Egypt, in 2011. The agency specializes in performance marketing, media buying, short-form content production, and data analytics. Serving clients across Egypt, the UAE, and Saudi Arabia, its mission is to deliver measurable digital growth through AI-powered creative and performance marketing systems.
