Senior Account Management

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team

Our team at Grabfood division is a dynamic, well-established unit with a track record in the industry. We are responsible for strategizing, implementing, and driving our sales projects to ensure we remain a player in the food delivery space. Our impact is felt far and wide as we not only increase Grab's market share but also create valuable partnerships that help boost local food industries. We are a team of passionate, individuals with diverse backgrounds and indispensably unique perspectives. If you are looking for a stimulating environment, rich with challenges and unbounded growth opportunities, then you should definitely join our team!

Get to know the role

We're in search of a Senior Account Management to handle and develop our relationships with high-tier food merchants in GrabFood vertical. You will have sales expertise, ability to present ideas cohesively and have knowledge on food delivery products. This role is a golden opportunity to shape the future of our food delivery services. This is a fixed-term contract role to based in Makassar. You will be reporting to the manager and the role will be based working from Makassar office.

The Critical Tasks You Will Perform:

• Improve business growth by managing relationships with high-tier food merchants, ensuring customer satisfaction.
• Design implement sales strategies to retain existing merchants and win new ones in a competitive market landscape.
• Develop tailored communications to provide updates, address any concerns of the merchants, and promote our products and services.
• Collaborate with other teams to deliver high-quality service to merchants.
• Provide insightful advice to merchants based on a thoughtful understanding of the food delivery industry trends, our products, and competitive landscape.
• Monitor and report on sales performance analytics.

What Essential Skills You Need:

• You will have min. 4 years of experience as a salesperson in enterprise or wholesale environments.
• Bachelor's degree in any field that provides transferable skills.
• Proven ability to strategize and build business development plans in the consumer goods sector.
• Familiarity with food delivery products, including campaigns and omnichannel strategies, essential for expanding high-tier merchant business.
• Experience researching and generating leads to assess company data, market trends, and industry research, influencing business strategy and team member engagement.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.