The Role
The Senior Account Executive will drive growth in federal government and enterprise clients, leveraging ServiceNow and AI solutions to foster relationships, execute sales strategies, and deliver digital transformation.
Summary Generated by Built In
About Intact Technology
At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We believe that the combination of human ingenuity and AI innovation allows us to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners.Our culture celebrates individuality, autonomy, and empowerment, giving every team member the freedom to think creatively, act boldly, and leverage intelligent tools to amplify their impact.
We recognize that our people are our greatest strength. Our dedication to employee well-being is reflected in our flexible work environment, comprehensive benefits, and investment in continuous learning and career growth. Whether collaborating in person or through digital platforms, we’re building a culture where people and AI work together to redefine what’s possible.
Position Overview
Intact Technology is seeking a motivated, strategic, and tech-savvy Account Executive to drive growth across federal government and large enterprise clients.
This role is ideal for a results-oriented sales professional with 3–5 years of experience in enterprise IT or consulting services who is passionate about helping organizations modernize through ServiceNow and AI-enabled solutions.
You’ll build trusted relationships with decision-makers, align Intact’s capabilities with customer mission needs, and play a key role in delivering digital transformation powered by automation, intelligence, and innovation.
Key Responsibilities
Sales Strategy & Execution
- Identify, qualify, and close opportunities for ServiceNow and AI-enhanced workflow services across federal and enterprise accounts.
- Lead the full sales lifecycle, from prospecting to negotiation and contract execution, while maintaining pipeline visibility and forecast accuracy.
- Develop and execute account strategies and territory plans that align with Intact’s growth objectives.
- Articulate how Intact’s AI-enabled ServiceNow services drive business outcomes such as cost reduction, process efficiency, and improved customer experience.
- Partner with Capture, Solution, and Delivery teams to create compelling, customized value propositions and proposals.
- Represent Intact at client meetings, industry events, and conferences to expand visibility and generate qualified opportunities.
Customer Engagement & Relationship Building
- Build strong, consultative relationships with key stakeholders, executives, and program managers in target accounts.
- Educate customers on the value of AI and automation in optimizing workflows, improving decision-making, and accelerating mission outcomes.
- Serve as a trusted advisor, helping clients navigate digital transformation and modernize with ServiceNow and emerging technologies.
- Identify cross-sell and upsell opportunities across AI, automation, and IT modernization portfolios.
Collaboration & Enablement
- Work cross-functionally with marketing, delivery, and proposal teams to ensure consistent messaging and execution.
- Provide market and customer feedback to guide product development and go-to-market strategies.
- Collaborate with the Growth and AI strategy teams to refine solution offerings and stay ahead of competitive trends.
- Use CRM, data analytics, and AI-driven sales tools to target accounts, forecast deals, and enhance decision-making.
Required Qualifications
- Bachelor’s degree in Business, Marketing, Information Systems, or related field.
- 3–5 years of experience selling IT professional services, digital transformation, or enterprise SaaS (preferably ServiceNow or similar platforms).
- Proven success selling to federal government agencies or large enterprise clients.
- Working knowledge of ServiceNow capabilities and the role of AI in workflow automation, predictive analytics, and digital service delivery.
- Strong understanding of federal procurement cycles and contracting vehicles (GWACs, IDIQs, BPAs).
- Track record of meeting or exceeding annual sales targets.
- Excellent communication, negotiation, and relationship-building skills.
- Experience using CRM and AI-enabled sales tools such as Salesforce, HubSpot, or Gong.
- Passion for emerging technologies, especially AI, machine learning, and intelligent automation.
- Experience selling managed services, consulting, or implementation solutions tied to ServiceNow and AI.
- Entrepreneurial mindset, driven to identify new opportunities and innovate sales approaches using data and automation.
- Strong presentation skills with the ability to simplify complex technical concepts.
- Collaborative and adaptable, thrives in a fast-paced, mission-driven organization.
Intact Technology’s Talent Vision: All for One, One for All!
- We are stakeholders in our customers’ success - do it well or not at all.
- We are super passionate about delivering the best outcomes.
- Our people are doers, makers, creators, thinkers, and creative problem-solvers.
- Our culture thrives on individuality, independence, autonomy, and empowerment.
- We actively encourage a healthy work/life balance.
Exceptional Benefits for Exceptional Performers:
- Ongoing personal and professional development opportunities.
- Flexible paid time off, plus 12 paid holidays.
- Company holiday closure from December 25th – January 1st.
- Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options.
- Qualified 401(k) program.
- Virtual happy hours and team-building events.
Equal Opportunity Employer
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.
Top Skills
AI
Gong
Hubspot
Salesforce
Servicenow
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The Company
What We Do
Empowering IT organizations across the world's largest companies and government agencies to deliver real outcomes. Our IT software consulting services and managed services have helped customers improve customer experience, reduce costs, remediate risk, and improve efficiency. We can help you too.
With more than 40% of our workforce former customers themselves, we experienced the need for an evolved approach to traditional consulting and we built it. We’ve flipped traditional consulting on its head, “bookending” the traditional approach to ITOM consulting services to actually create results that last.
Visit our website to learn more!
