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Job Description:
The Healthcare Business Development Supervisor is responsible for developing and maintaining relationships within the healthcare market while supporting business growth and customer success initiatives.
Key responsibilities include:
- Developing and maintaining relationships with healthcare organizations, providers, and business partners.
- Identifying new business opportunities and supporting strategic growth initiatives.
- Collaborating with cross-functional teams to deliver solutions that address customer needs.
- Managing projects and processes with moderate risk and complexity.
- Prioritizing activities and coordinating efforts to achieve departmental and organizational objectives.
- Providing guidance and support to team members with less experience.
- Serving as a subject matter resource for healthcare-related business initiatives.
- Analyzing customer needs and proposing solutions that support operational and business goals.
- Solving complex problems through industry knowledge, critical thinking, and collaboration.
- Coaching and reviewing the work of lower-level professionals when appropriate.
- Supporting customer retention, satisfaction, and long-term relationship development.
- Influencing stakeholders through healthcare market knowledge, business acumen, and effective communication.
- Contributing to the achievement of customer, operational, project, service, and revenue objectives.
The successful candidate will demonstrate strong relationship-building, communication, strategic thinking, and problem-solving skills while operating in a dynamic healthcare environment focused on improving customer outcomes and business performance.
Job Family Description:
Builds and maintains relationships with healthcare providers, physician groups, hospitals, clinics, healthcare networks, and other healthcare-related customers within the small to medium-sized business (SMB) segment. Identifies, develops, and typically closes new business opportunities. Creates demand for the organization's healthcare solutions and services by increasing awareness and demonstrating value to customers. Achieves revenue and growth objectives by expanding existing relationships and generating new business opportunities.
Roles in this Job Family are eligible for SIP.
Career Track Description:
Provides specific healthcare industry, business development, or subject matter expertise. Primary focus is individual expertise and customer engagement. Skills are typically acquired through university education and experience within healthcare, sales, account management, business development, or a related field. May lead others in the capacity of a "player-coach," typically supporting smaller teams or projects.
Career Level Description:
May lead projects or processes with moderate risk and/or complexity and may lead small teams. Prioritizes tasks within the team while collaborating and coordinating with internal stakeholders, healthcare customers, and business partners.
Provides guidance to team members with less experience or knowledge. Solves problems that are difficult and sometimes complex. Uses healthcare, business development, and industry knowledge to influence others. May coach and review the work of lower-level professionals and acts as a resource for colleagues with less experience.
Impacts the achievement of customer, operational, project, service, and growth objectives. Work is guided by team and departmental goals while maintaining a strong focus on customer satisfaction, relationship management, and business development within the healthcare market.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills Required
- Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the U.S. for this employer.
- University education and experience in healthcare, sales, account management, business development, or a related field.
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
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Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
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Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
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Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
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