Senior Account Director

Posted 4 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Agency • Marketing Tech
The Role
Lead client relationships and strategic direction for medical education accounts; manage account profitability, drive organic growth and new business, oversee quality control, and recruit, mentor, and resource a multidisciplinary team.
Summary Generated by Built In

About Ogilvy  

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.


About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

 

Ogilvy Health is one of the largest global networks in healthcare communications, providing strategic, integrated solutions for many of the biggest names in the pharmaceutical, healthcare, and medical device industries. In the UK, we are a powerhouse of over 170 healthcare communication specialists spanning medical education, advertising, digital, public relations, and market access.

In our Medical Education division, our approach is founded on expertise that combines biomedical science, learning theory, and behaviour change to create truly impactful medical and professional education. We pride ourselves on being ‘Scientifically Grounded, Creatively Driven.’

What we can offer you:

  • An Inspiring Culture: An exciting, supportive, and highly creative working environment with committed colleagues, where new thinking is openly encouraged at all levels.
  • Multidisciplinary Exposure: The unique opportunity to work across multiple disciplines beyond medical education, including promotional, digital, and market access.
  • Unrivalled Growth: Exceptional training and personal/professional development opportunities, powered by the immense depth of expertise within Ogilvy Health and the wider global WPP network.

About the Role  

Senior Account Director - 12 month FTC 

As a Senior Account Director, your primary focus will be leading client relationships, directing strategic programming, managing and mentoring your team, and driving account profitability and organic growth.

Your key responsibilities will span several core areas:

Strategic Account Direction & Financial Health
  • Shape the long-term strategic direction of your accounts, ensuring activities and budgets align with future opportunities.
  • Maintain a high-level strategic overview of accounts, proactively advising clients on external market changes and leading strategic planning meetings.
  • Oversee account profitability, negotiate financial arrangements with clients, and maintain a constant grasp of the financial status of your accounts.
  • Champion quality control, ensuring all team output meets Ogilvy’s exceptionally high standards.
Client & Professional Relations
  • Establish yourself as a trusted senior consultant and strategic adviser to clients (often partnering at Marketing Director level).
  • Actively participate in the development of the client’s marketing strategy and maintain strong, positive client relationships.
  • Build and maintain key relationships with clinical, industry, and NHS opinion leaders to identify new opportunities and monitor market intelligence.
Business Development
  • Identify, develop, and execute opportunities to organically grow business within your existing client pool.
  • Take an active, responsible role in developing and presenting new business pitches.
People & Team Leadership
  • Lead, motivate, and inspire your team to reach their full potential and take ownership of their projects.
  • Manage resourcing across your accounts, ensuring staffing levels are appropriate and sustainable.
  • Conduct appraisals, set clear development objectives, and identify training opportunities to support your team’s ongoing career progression.
  • Participate in recruiting, interviewing, and welcoming new talent to the agency.

What You’ll Need  

To be successful in this role, you will be a seasoned Medical Education / Medical Comms agency professional who thrives on combining scientific strategy with creative execution. You should bring:

  • Proven Agency Experience: Significant experience directing accounts within a Medical Education or Medical Communications agency environment.
  • Strategic & Financial Acumen: A strong track record of managing account profitability, budgeting, and driving organic growth, as well as contributing to new business pitches.
  • Client Relationship Skills: Experience acting as a senior-level adviser to healthcare and pharmaceutical clients, with the ability to navigate complex environments and guide marketing strategy.
  • People Leadership: Proven ability to lead, mentor, and resource a team, with a genuine passion for developing junior talent and managing staff welfare.
  • Industry & Scientific Curiosity: A solid understanding of the healthcare landscape, pharmaceutical guidelines, and opinion leader networks, with a passion for delivering "Scientifically Grounded, Creatively Driven" work.
Benefits & Culture 

At Ogilvy Health, you'll be part of a non-hierarchical, eclectic team united by a shared commitment to doing the best work of our lives (its one of our values!). Beyond client work, you'll have opportunities to engage with our vibrant culture and social teams, and contribute to our fantastic DEI initiatives, championing diversity across our agency and industry.

We offer a comprehensive and competitive benefits package, including:

  • 25 days annual leave, with the option to purchase up to an extra 5 days per year, plus your birthday off and a paid volunteering day
  • Generous enhanced parental leave policies
  • A robust pension scheme (up to 17.5% total contributions after probation)
  • Choice of Private Medical Cover (Bupa from day one), Dental cover, or a monthly £45 leisure allowance for your health & wellbeing
  • A fantastic Employee Assistance Programme (Telus) offering support, advice, and specialist counselling
  • Help at Hand: quick, free access to a remote GP, mental health support, physio, or a medical second opinion
  • Free 1-2-1 Coaching through Thrive Partners for professional or personal growth
  • A comprehensive Learning & Development programme to support your career trajectory

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Skills Required

  • Significant experience directing accounts within a Medical Education or Medical Communications agency environment
  • Proven track record managing account profitability, budgeting, and driving organic growth
  • Experience acting as a senior-level adviser to healthcare and pharmaceutical clients
  • Proven ability to lead, mentor, and resource a team, including conducting appraisals and supporting career development
  • Solid understanding of the healthcare landscape, pharmaceutical guidelines, and opinion leader networks

Ogilvy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ogilvy and has not been reviewed or approved by Ogilvy.

  • Healthcare Strength Healthcare coverage is described as comprehensive in several markets, with medical, dental, and vision plans alongside mental health support options. Wellness supports such as EAP access and gym-related perks are also described as part of the package.
  • Retirement Support Retirement benefits are positioned as a meaningful component of total rewards, including 401(k) matching in the US. In the UK example provided, pension contributions are described as robust and potentially high after probation.
  • Leave & Time Off Breadth Time-off benefits are described as relatively broad in some locations, including sizeable annual leave and additional days such as a birthday off and volunteering time. Parental leave is also portrayed as enhanced in certain markets.

Ogilvy Insights

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The Company
HQ: New York, NY
11,000 Employees
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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