Senior Account Director

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.AKQA Bloom is dedicated to protecting our planet, opening minds, and enriching lives through collaboration with like-minded organizations. We operate at the intersection of culture and purpose, seeking a balance between love and trust.
Are you a dynamic and experienced leader ready to elevate impactful brands? Bloom, renowned for its commitment to innovation, creativity, and purpose-driven work, is seeking a dynamic and experienced Senior Account Director to join our vibrant team in Miami.  We work collaboratively across client teams to ensure each experience is of the highest quality and has a measurable impact on the customer and business alike.

As Senior Account Director, you will orchestrate vision across key accounts, becoming a trusted advisor to our most influential clients. You will navigate uncertainty and risk to create mutually beneficial outcomes, often operating at a portfolio level. This includes owning revenue and client satisfaction, setting the service approach across talent, process, and culture, and marshaling teams to convert major growth opportunities. Crucially, you will lead through selling in effective and highly creative work, demonstrating the power of ideas to drive client success.

Please note that AKQA’s winter break may delay recruiting updates after Monday, 12/23. We appreciate your patience and understanding while we pause, and we look forward to reviewing your job application upon our return in 2025. Thank you for your interest in joining our team!

ROLE RESPONSIBILITIES

• Partner with senior clients to set their vision and translate it into actionable steps for the agency team.
• Design and implement operational solutions that benefit both client and agency.
• Shape account direction and tone by building alignment and cohesion within discipline leads.
• Earn the role of a trusted advisor by developing and applying deep expertise in every aspect of the client's business.
• Contribute directly to creating and enhancing great ideas by bringing expertise to bear from brief to delivery, with a focus on selling through high-impact creative work.
• Create an environment where clients and the agency team can confidently collaborate through challenges.
• Author growth strategies, accurately forecast revenue, and ensure the team has what's necessary to achieve those goals.
• Craft narratives for and deliver key client presentations to maximize sell-in of innovative thinking.

QUALITIES AND CHARACTERISTICS

• You are a natural relationship builder confident in navigating complex client organizations to earn rapport, recognition, credibility, and influence.
• You are an energetic, inspiring leader who can rally client and agency teams with optimism and resilience.
• You are a master communicator, deftly using every tool to influence outcomes and sell in great work, particularly demonstrating the value of creative solutions.
• You maneuver through uncertainty easily to create clarity and alignment and are fearless in proactively having difficult but necessary conversations to support the relationship and work.
• You possess a passion for excellent ideas and the capacity to see and nourish potential.
• You have an entrepreneurial spirit with experience contributing to new business efforts and driving organic growth. You have a proven track record of managing large clients and exceeding expectations.

Explore our extensive range of benefits here.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.