We are looking to hire a Senior Account Director at P10. You are a highly experienced client leader responsible for overseeing large, complex portfolios of business totaling $4M+. You operate with full autonomy across your accounts, navigating sophisticated stakeholder environments and driving both strategic direction and business growth. You are a trusted partner to senior client leaders—including SVP and C-level stakeholders—and play a critical role in shaping how clients think about their business, not just how work gets executed. Internally, you build and lead high-performing teams, mentor future leaders, and proactively identify risks and opportunities before they surface. You balance big-picture thinking with the ability to step in and unblock challenges, ensuring both your clients and your teams succeed.
Responsibilities
Lead and oversee large, complex portfolios of business, ensuring delivery, growth, and client satisfaction
Build and manage high-performing teams, mentoring and developing 1–3 direct or indirect reports
Anticipate potential challenges across accounts and proactively develop solutions to mitigate risk
Drive strategic client conversations, shaping how clients think about their business and marketing approach
Build and maintain relationships with senior and executive-level stakeholders, including SVP and C-level contacts
Expand relationships beyond marketing teams, engaging cross-functional client partners to drive broader impact
Identify and pursue opportunities to cross-sell and up-sell services, contributing to sustained business growth
Forecast revenue and oversee financial performance, ensuring alignment with client budgets and internal targets
Partner with clients to understand long-term roadmaps and recommend solutions with clear strategic trade-offs
Provide high-level, actionable feedback to internal teams, representing multiple stakeholder perspectives and elevating work quality
Step in to resolve team or client challenges, unblocking issues and ensuring forward momentum
Lead and contribute to Quarterly Business Reviews (QBRs), including presenting strategic insights and guiding future planning
Support MLR (Medical, Legal, Regulatory) processes as needed, ensuring compliance within complex engagements
Delegate work effectively across the team, aligning responsibilities with skill level and development goals
Lead and develop a small team of junior and mid-level team members, fostering growth and accountability
Guide financial planning discussions, helping clients prioritize spend and manage future budget allocation
Foster a culture of accountability, collaboration, and continuous improvement within the team
Step into executional or tactical work when necessary to maintain continuity and delivery
Requirements
Bachelor’s degree in business, marketing, advertising or related field plus 12+ years of experience in account management, client services, in a pharmaceuticals or life sciences environment
Demonstrate the ability to lead large, complex accounts with multiple stakeholders and workstreams
Show advanced strategic thinking, with the ability to influence client direction and business decisions
Build strong, trusted relationships with senior and executive-level client stakeholders
Exhibit excellent leadership skills, including team development, coaching, and performance management
Demonstrate strong financial acumen, including forecasting, revenue management, and long-term planning
Identify and act on opportunities for organic growth, including cross-sell and up-sell initiatives
Communicate complex ideas clearly and persuasively, both internally and externally
Delegate effectively, balancing team growth with business needs and avoiding over- or under-management
Navigate ambiguity and complexity with confidence, providing clear direction to teams
Collaborate effectively across cross-functional teams and client organizations
Maintain a proactive, solutions-oriented mindset with the ability to anticipate and address challenges early
Show a willingness to take on broader leadership responsibilities, including managing larger teams or business units
Skills Required
- Bachelor’s degree in business, marketing, advertising, or a related field
- 12+ years of experience in account management or client services within a pharmaceutical or life sciences environment
- Experience leading large, complex accounts with multiple stakeholders and workstreams
- Advanced strategic thinking and ability to influence client direction and business decisions
- Ability to build trusted relationships with senior and executive-level stakeholders
- Leadership skills including team development, coaching, and performance management
- Financial acumen including forecasting, revenue management, and long-term planning
- Ability to identify and pursue organic growth through cross-selling and upselling
- Strong written and verbal communication skills
- Effective delegation balancing team development with business needs
- Ability to navigate ambiguity and complexity while providing clear direction
- Ability to collaborate across cross-functional teams and client organizations
- Proactive, solutions-oriented approach to anticipating and addressing challenges
- Willingness to assume broader leadership responsibilities
What We Do
Princeton10—Not an agency* *The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about marketing and advertising agencies and burn it. P10 was born of the idea that if something isn’t working—or could work better—change it. And that’s exactly what we did. We know that what we’re not makes us who we are. And we’re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation. We’re the agency you never thought existed. We are P10. P10 brings together a team of diverse, remote-only, seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.
