Be an Early Applicant
The Role
Serve as primary client contact and advisor for digital solutions. Build trusting relationships, consult on digital customer journeys, expand client business, prepare proposals, and help drive the agency's annual purchase order volume.
Summary Generated by Built In
Job Description
This is a client lead position, not a teamlead position. You are the primary point of contact for our clients and always strike the right tone in every situation. You nurture your client relationships with passion, curiosity, openness, and creativity. Our clients seek you out as a partner and advisor because of your personality and expertise, to successfully tackle their digital challenges through joint projects.
What you will do:
* You build close and trusting relationships with the clients you manage
* You consult our clients on identifying and effectively utilizing opportunities along their customers' digital customer journey
* You are responsible for the continuous expansion of the business relationship with several of our clients
* You are responsible for the preparation of proposals and, together with colleagues from the Client Partner Team, accountable for the agency's annual purchase order volume
Requirements
What we expect:
* Strong client orientation and at least 6 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side)
* Successfully completed university degree (in engineering, economics, or similar) or comparable qualification
* You enjoy working strategically and are passionate about digital topics
* You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential
* Mandatory: Proficient English skills and very good German language skills (written and spoken)
Contact
Marion Huwatscheck
This is a client lead position, not a teamlead position. You are the primary point of contact for our clients and always strike the right tone in every situation. You nurture your client relationships with passion, curiosity, openness, and creativity. Our clients seek you out as a partner and advisor because of your personality and expertise, to successfully tackle their digital challenges through joint projects.
What you will do:
* You build close and trusting relationships with the clients you manage
* You consult our clients on identifying and effectively utilizing opportunities along their customers' digital customer journey
* You are responsible for the continuous expansion of the business relationship with several of our clients
* You are responsible for the preparation of proposals and, together with colleagues from the Client Partner Team, accountable for the agency's annual purchase order volume
Requirements
What we expect:
* Strong client orientation and at least 6 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side)
* Successfully completed university degree (in engineering, economics, or similar) or comparable qualification
* You enjoy working strategically and are passionate about digital topics
* You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential
* Mandatory: Proficient English skills and very good German language skills (written and spoken)
Contact
Marion Huwatscheck
Skills Required
- At least 6 years of professional experience in client service management, account management, or consulting
- Successfully completed university degree (engineering, economics, or similar) or comparable qualification
- Strong client orientation
- Enjoy working strategically and passion for digital topics
- Interpersonal skills: ability to connect with others, listen with curiosity
- Proficient English skills (written and spoken)
- Very good German language skills (written and spoken)
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Virtual Identity is a German digital agency specializing in human-centered business growth and digital transformation. They integrate AI into business processes to solve real-world challenges and create meaningful digital experiences. Their services encompass AI integration, business design, UX research, data analytics, software engineering, and digital marketing, helping companies enhance user engagement and strengthen their brand presence through innovative digital solutions.
