Senior Academic Program Services Specialist

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

The Department of French and Italian, within the College of Arts and Sciences, seek a Senior Academic Program Services Specialist to join our team. The Senior Academic Program Services Specialist is responsible for overseeing the daily administrative operations of the department, including hiring, assigning, training, scheduling, and supervision of student employees and ensuring appropriate coverage for front office reception area; planning, coordinating, and implementing undergraduate academic programs and administrative support for the Department of French and Italian (FRIT); collaborating with other departments to work on projects and identify best practices; representing the department and serving as a liaison to College and University offices; responding independently to inquiries from students, faculty and the public; providing administrative support to the department's chair, faculty, administrative staff and graduate associates/students and undergraduates; serving on the Undergraduate Studies and Events and Engagement Committees; managing websites for department and French Center of Excellence (CoE); preparing recruitment and publicity material; independently coordinating course scheduling process for the department each semester; communicating with undergraduate majors and minors; assisting faculty in oversight and development of the department's undergraduate curriculum and in preparing new courses for approval; communicating information on sensitive matters; providing enrollment statistics and reports regarding department course schedule; assisting faculty with event planning, publicity, and management for the department and French Center of Excellence; coordinating with participating in special projects as directed; and providing back-up coverage for other departmental Academic Program Services Specialists in Hagerty Hall.

Performance Objectives

• Manage Operations: Ensure smooth daily department operations and front office coverage.
• Supervise Student Staff: Hire, train, and manage student employees effectively.
• Coordinate Programs: Plan and support undergraduate programs and initiatives.
• Handle Scheduling & Curriculum: Manage course scheduling and assist with curriculum processes.
• Provide Data & Reports: Track enrollment and share insights to support decisions.
• Support Events & Outreach: Help plan and execute events and promotional efforts.
• Maintain Digital Content: Update websites and create communication materials.
• Collaborate Across Teams: Work with departments and support shared projects.

Minimum Education Required   

Bachelor’s Level Degree or equivalent combination of education and experience

Required Qualifications

Required:  Four (4) years of relevant experience. Knowledge of Microsoft Office. Demonstrated program planning and/or administrative experience.

Desired:  Knowledge of OSU policies and procedures, experience with Student Information System/CARMEN and OSU procurement systems.

How to Apply

To be considered, please submit your application electronically via Workday.  https://osu.wd1.myworkdayjobs.com/OSUCareers/job/Columbus-Campus/Senior-Academic-Program-Services-Specialist_R146861-1

Application materials must include:  

• Cover Letter including why you are interested in this position
• Resume or CV

The pay for this position is $55,700.00 - $72,700.00. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications

The College

With more than 80 majors and 100 minors, the College of Arts and Sciences is the academic heart of the university. The Arts and Sciences provides extraordinary opportunities to collaborate across disciplines, blending creativity and analysis to truly be at the forefront of thought. The breadth and depth of knowledge in the college gives students and researchers the critical thinking and adaptability essential for a lifetime of success. 

Department Information

The mission of the Department of French and Italian at the Ohio State University is to manifest the utility and indispensable nature of world languages to a vibrant university ecosystem, fostering plurilingualism and interculturalism in Ohio and beyond. We write, think, and teach about global issues, such as ethnocentrism, empathy, migration, contending with coloniality, new strategies of transnational connection, global health and wellness, and the ethics of consumption. We offer undergraduate majors and minors in French & Francophone Studies, Italian, and Romance Studies; and MA and PhD degrees in French and Italian.

The University

Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

Grounded in Ohio State University’s Shared Values, our university community welcomes differences, encourages open-minded exploration and courageous thinking, and upholds freedom of expression.

The Ohio State University is committed to enhancing academic excellence. Recruiting, supporting, and retaining faculty of the highest caliber is a core component of this commitment. The Office of Academic Affairs (OAA) has established central resources to focus on offering support to new and prospective faculty and their loved ones. Service offerings include dual career partner consultation, potential employer and/or employment opportunity identification, consultation and resources related to relocation, as well as identifying opportunities to engage on campus and in the surrounding community.  While employment opportunities are not guaranteed, resources and consultation are available.  More information about dual career and faculty recruitment can be found here.

In addition to being responsive to dual-career opportunities, we strongly promote work-life balance to support our community members through a suite of institutionalized policies.  Ohio State is a member of the Michigan, Ohio, Western Pennsylvania & West Virginia HERC.

Located in Ohio’s capital city, Ohio State’s Columbus campus is near the center of a rapidly growing and vibrant metropolitan area with a population of over 1.5 million. The area offers a wide range of affordable housing, many cultural and recreational opportunities, excellent schools, and a strong economy based on government as well as service, transportation, and technology industries. Additional information about the Columbus area is available here. Beyond its Columbus campus, Ohio State has four regional campuses including Ohio State Lima, Ohio State Mansfield, Ohio State Marion, and Ohio State Newark, in addition to the College of Food, Agricultural, and Environmental Sciences (CFAES) Wooster Campus, which houses Ohio State ATI.

The university is an equal opportunity employer, including veterans and disability.  

Final candidates are subject to successful completion of a background check. Additionally, there may be further requirements specific to the college or unit, which could include drug and health screenings, as well as faculty misconduct checks depending on the rank of the position.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.