SELF DIRECTED STAFFING SUPPORT SUPV - SELF DIRECTED

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Middletown, NY, USA
In-Office
26-26 Hourly
Entry level
Analytics
The Role
Supervises staffing support activities, including direct support staff hiring, onboarding, orientation, training, and retraining. Maintains employee rosters, reviews timekeeping and payroll changes, approves time entries and leave requests, and completes monthly summaries. Ensures policy, regulatory, and training compliance; supports corrective actions and staff evaluations; and reviews activity fee and mileage reimbursement requests. Requires strong organization, communication, confidentiality, and HRIS or payroll system proficiency.
Summary Generated by Built In

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

  • Clear about expectations
  • Supportive and accountable
  • Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

 

Pay: $26.25

Location: Middletown, NY

Hours: 8:30 am- 5:00pm or 8:00 am- 4:30 pm

 

OVERVIEW OF PRIMARY RESPONSIBILITES:

 

In this role, you will assist with and monitor the SH staff hiring process, conduct new staff orientation, and provide ongoing training and re-training to ensure full training compliance. You will monitor staff pay and communicate any changes with HR as needed. Responsibilities also include maintaining the employee roster, completing time approvals and corrections, and reviewing and approving monthly summaries.

 

You will ensure ongoing policy compliance and support the corrective action process. Additional duties include processing time system approvals, reviewing and approving time-off requests, and evaluating staff activity fee submissions and mileage reimbursement requests. The position also requires completing DSP evaluations in accordance with agency standards.

 

PRIMARY FUNCTIONS:

Hiring, Onboarding & Training

  • Assist with and monitor all stages of the direct support staff hiring process.
  • Conduct staff orientation and ensure all onboarding tasks are completed accurately.
  • Provide ongoing staff training and re-training as required.
  • Ensure full compliance with all mandatory training requirements.

Payroll, Timekeeping & Administrative Management

  • Monitor staff pay and submit payroll change requests as needed.
  • Maintain and update the employee roster daily.
  • Review and approve staff time entries, including time corrections.
  • Complete monthly time summary reviews and approvals.
  • Process payroll system approvals to ensure accuracy and compliance.

Compliance, Planning & Performance

  • Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
  • Support and implement the corrective action policy when necessary.
  • Review and approve time-off requests based on program needs.
  • Complete DSP evaluations in accordance with agency standards and timelines.

 

Financial & Reimbursement Responsibilities

  • Review and approve staff activity fee request submissions.
  • Review and approve mileage reimbursement requests.
  • Ensure documentation meets all agency and program requirements.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

 

  • Assignments may be determined at a future date

 

QUALIFICATIONS AND ATTRIBUTES:

 

  • Leadership & Oversight: Ability to guide staff and ensure compliance.
  • Communication: Clear, professional written and verbal communication.
  • Problem-Solving: Ability to address issues proactively and effectively.
  • Time Management: Able to prioritize tasks and meet deadlines.
  • Technical Proficiency: Comfortable using HRIS/timekeeping systems and agency software.

 

EDUCATION AND EXPERIENCE:

  • Associate or Bachelor’s degree preferred
  • Prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Knowledge of payroll systems preferred.
  • Ability to communicate clearly and professionally with staff at all levels.
  • Strong attention to detail and commitment to accuracy.
  • Ability to maintain confidentiality and exercise sound judgment.

 

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

  • Must be capable to sit or stand in front of a computer for long-periods of time
  • Able to work in open space floor plan
  • Work alongside co-workers within 3 feet

 

An Equal Opportunity Employer, including disability and Veterans

Skills Required

  • Ability to guide staff and ensure compliance
  • Clear, professional written and verbal communication
  • Ability to address issues proactively and effectively
  • Ability to prioritize tasks and meet deadlines
  • Comfort using HRIS, timekeeping systems, and agency software
  • Associate or bachelor's degree
  • Prior experience in staff supervision, HR support, compliance, or program administration
  • Strong organizational skills and ability to manage multiple tasks and deadlines
  • Knowledge of payroll systems
  • Strong attention to detail and commitment to accuracy
  • Ability to maintain confidentiality and exercise sound judgment
  • Ability to sit or stand at a computer for long periods
  • Ability to work in an open-space floor plan and alongside coworkers within three feet

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The Company
HQ: Woburn, MA
908 Employees
Year Founded: 2004

What We Do

Access is the fastest growing information management provider, globally. We’ve grown through our commitment to exceeding the expectations of our clients, company and community every day. We’re dedicated to delivering the very best customer experience to our clients, growth opportunities for our team members and active involvement and service to our local communities. For businesses requiring secure, cost-effective management of paper and digital documents, Access is the responsive partner with the proven expertise to help leverage your information assets. Access delivers extensive paper and digital document services with powerful technologies, analytics, and metrics to manage the lifecycle of your documents and, unlike traditional document storage options or technology offerings that only provide a partial solution, we provide comprehensive solutions and the very best service that advance the way our 27,500 clients manage information.

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