Segment Account Manager

Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the role:
As a Segment Account Manager -you’ll be part of a team of self-motivated, high achieving sales professionals helping our largest accounts to grow theirbusinesses. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the worldpays, banks and invests.
What you will be doing:
Manage key client relationships with Enterprise Account Manager (EAM) at key relationship levels (client owners of the FIS spend) within a specific customer business and/or regional location, aimed at driving maximum value for FIS and value of FIS for the client. Accountable for orchestrating sellers into the account aimed at revenue growth, supporting renewal activities and revenue retention, and aligning shared services / resources engaged on the account.

Client Engagement
*Primary FIS relationship owner for assigned account(s) with objective to simplify engagement with FIS
*Understands client vision/strategy as a business, financial expectations and compliance/reg disposition for purpose of delivering value through alignment with FIS objectives and capabilities
*Executive alignment and presence in client discussions with senior executives
*Maintains proper balance and perspective between growth activities and service initiatives
*Cultivates new business opportunities through executive and critical relationship alignment
 

Internal and Governance
*Orchestrates and collaborates with vertical sellers into the account(s) aimed at delivering on strategic needs
*Work alongside vertical sellers to structure, negotiate and close strategic opportunities, engaging necessary resources to aid in the process (product, marketing, etc.)
*Uncovering new opportunities to be delivered to vertical sales teams and support closing activities
*Collaborate within FIS (and CX) to ensure any escalations and issues are handled/resolved appropriately
*Bridging clients and FIS strategies
*Engages and orchestrates FIS executive alignment needed for clients strategic and business needs
*Develops and executes on account plans to ensure goals and objectives are met
*Establish a value proposition for a strategic set of targets, aiming to break down traditional means of selling by typical product and solution sets, instead aim at client centric approach to derive value for FIS solutions – determine validity of the approach for longer term and broader execution
*Maintain all appropriate data and system elements required to understand client landscape and opportunities

What you will need:

Extensive experience as a Sales Executive and/or Account Manager in FinTech or financial services.
• At least 10 years of experience interacting and partnering with senior management.
• Understanding of (investment) banking operations, technology and change landscape.

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $120,770.00 - $199,270.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.. This position may be eligible for bonus and/or commission.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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