Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Security Operations Platform Engineer for our First Quality Enterprises, LLC company, working remotely. The Information Security team is actively seeking a platform engineer to join our SOC operations to support the design, implementation, management, and optimization of our SIEM/SOAR platform. This role ensures effective log ingestion, threat detection, alert tuning, reporting, automation, and overall platform health to enhance the organization’s security monitoring and incident response capabilities.
Primary responsibilities include:
- Platform Management
- Configure and maintain SIEM/SOAR platform
- Monitor platform performance, availability, and data health
- Review and maintain upgrades, integrations, and ongoing optimization
- Manage role/scope-based access controls and data retention policies
- Data Ingestion & Integration
- Onboard and normalize log sources (firewalls, endpoints, servers, cloud, SaaS, identity providers, etc.)
- Build integrations via scripting for custom data onboarding utilizing APIs
- Troubleshoot ingestion issues and ensure log integrity and completeness
- Review and maintain parsing rules and data mappings
- Optimize data pipelines for performance and cost efficiency
- SOC Operations Support
- Develop, tune, and maintain detection rules logic, and alerting thresholds to improve fidelity and reduce false positives
- Collaborate with SOC analysts during active investigations to provide platform support, log extraction, and forensic data retrieval
- Vendor management and escalation support
- Reporting & Dashboards
- Build and maintain dashboards for SOC operations, compliance, and executive reporting
- Develop and maintain scheduled and ad-hoc reports for stakeholders
- Develop KPIs and metrics for security posture and incident trends
- Continuous Improvement
- Evaluate new log sources and security integrations
- Recommend enhancements to improve visibility and coverage
- Stay current on platform updates and best practices
- Evaluate existing integrations and data to improve parsing, data normalization, and data reduction
The ideal candidate should possess the following:
- Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent experience)
- 3+ years of experience managing a SIEM platform
- Knowledge of network protocols, firewalls, IDS/IPS, EDR, cloud security logs
- Understanding of data normalization standards (CEF, LEEF, JSON, etc.)
- Experience with SIEM query languages
- Experience with scripting (Python, PowerShell, or similar) for automation
- Working knowledge of MITRE ATT&CK, threat intelligence, and incident response processes
- Preferred: 3+ years managing SOAR platform
- Preferred: Experience developing automation, and response playbooks
- Preferred: Familiarity with Azure, AWS, or GCP log configurations
- Preferred: Experience supporting compliance frameworks (NIST, ISO 27001, SOX, HIPAA, etc.)
- Preferred: Security+, CySA+, CASP+, GCIA, GCIH, CISSP or equivalent
- Analytical and problem-solving skills
- Strong troubleshooting and log analysis capabilities
- Ability to translate security requirements into technical solutions
- Strong communication skills for technical and executive audiences
- Ability to work both independently and collaboratively in a fast-paced SOC environment
Travel up to 5 days per year
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Skills Required
- Bachelor's degree in Cybersecurity, Information Technology, or related field (or equivalent experience)
- 3+ years of experience managing a SIEM platform
- Knowledge of network protocols, firewalls, IDS/IPS, EDR, and cloud security logs
- Understanding of data normalization standards (CEF, LEEF, JSON)
- Experience with SIEM query languages
- Experience with scripting for automation (Python, PowerShell, or similar)
- Working knowledge of MITRE ATT&CK, threat intelligence, and incident response processes
- Analytical and problem-solving skills, strong troubleshooting and log analysis capabilities
- Strong communication skills for technical and executive audiences
- Ability to work independently and collaboratively in a fast-paced SOC environment
- 3+ years managing a SOAR platform
- Experience developing automation and response playbooks
- Familiarity with Azure, AWS, or GCP log configurations
- Experience supporting compliance frameworks (NIST, ISO 27001, SOX, HIPAA, etc.)
- Certifications such as Security+, CySA+, CASP+, GCIA, GCIH, CISSP or equivalent
First Quality Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Quality and has not been reviewed or approved by First Quality.
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Fair & Transparent Compensation — Compensation is described as competitive across many hourly, technical, and engineering roles, with pay often characterized as good or fair for the job. Market-aligned base rates are reflected in recent postings and salary entries across multiple functions.
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Strong & Reliable Incentives — Quarterly bonuses, shift differentials, and overtime opportunities are commonly cited and meaningfully boost total earnings. Bonus eligibility appears to be a consistent feature in many roles.
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Parental & Family Support — The package includes paid parental leave, a year of free diapers for new parents, and employer-matched dependent care assistance. These family-focused additions complement core offerings and signal an emphasis on supporting caregivers.
First Quality Insights
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito® Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability. If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
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