What you get to do every day:
- Manage and support security operations across cloud, hybrid, and SaaS environments, ensuring scalable and resilient controls.
- Perform daily security tasks including access reviews, firewall and policy updates, and alert triage.
- Monitor telemetry, logs, and threat intel to detect anomalies and enhance detection and response pipelines.
- Lead or assist in incident investigations, root cause analysis, and coordinated remediation across multi-cloud workloads.
- Participate in on-call rotations and readiness exercises for production-impacting incidents.
- Collaborate with infrastructure, application, and identity teams to validate alerts and drive response efforts.
- Support audits, access reviews, and remediation of security and compliance findings.
- Maintain and improve security playbooks, operational runbooks, and governance documentation.
- Distribute relevant threat intel and assess risk exemptions aligned with KUBRA’s IT risk framework.
What kind of person should you be?
- A strong ability to parse, filter, and prioritize relevant security logs and events across complex environments.
- Proven experience managing multiple high-priority tasks and projects in parallel without sacrificing quality.
- Clear and effective communication skills—capable of articulating technical findings to both technical and non-technical stakeholders.
- Solid project management skills with a track record of delivering security initiatives on time and within scope.
- Excellent organizational habits and the ability to troubleshoot and resolve issues in fast-paced, high-stakes environments.
- A self-driven mindset—you stay composed under pressure and operate effectively with minimal supervision.
What skills do you need?
- Education Requirements:
- Degree or equivalent Experience in Computer Information Systems
- Certification i.e., E|CIH OR GCIH, E|CEH, (ISC)2 CC. AWS CPP OR AZ-900 is required
- Other relevant certifications that are considered an asset including GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
- Work Experience Requirements:
- A minimum of 2+ years of experience in a Security Operations role
- 2+ years of experience in Incident Management and related processes
- Prior experience with Cloud based services (AWS/Azure) is considered a strong asset
- Prior experience architecting information security solutions considered a strong asset
- Knowledge of PCI, SOC, SOX and other standards is preferred
What can you expect from us?
- Award-winning culture that fosters growth, diversity and inclusion for all
- Paid vacation
- Paid day off for your birthday
- Two paid days for volunteer opportunities
- Flexible schedules
- Annual performance-based bonus
- Access to LinkedIn learning courses
- Continued education with our education reimbursement program
- Generous benefit coverage with low premiums (+ a Health Care Spending Account)
- RRSP Matching
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
- A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
- Access to Perkopolis retail discounts
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
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KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.







