The Role
Provides physical security across hospital facilities, including patrols, incident investigations, access control, traffic and parking enforcement, emergency response, fire and safety monitoring, restraint, and protection of patients, staff, and visitors. Maintains incident reports, assists with missing patients and hospital personnel, and may perform bike patrol, field training, or emergency department assignments. Must obtain Texas security licensure, defensive tactics and weapons training, CPR, MOAB, and a Class C driver license.
Summary Generated by Built In
Summary of Essential Functions
- Provide security services to all patients, staff, and visitors for all facilities and grounds. These services include, but are not limited to, patrol function, investigation of incident, incident reporting, pedestrian and vehicular traffic control, verbal and/or physical restraint, prevention of theft or other related security incidents, as well as other general duties associated with the hospital security function.
- Responsible for fire prevention and safety, respond to all alarm and suspected fire incidents and play an important role in emergency management or disaster crisis situations. Also responsible for reporting suspected hazardous material spill or toxic gas leak situations.
- Perform special assignments as deemed necessary by Security Management, as well as fulfilling administrative requests for assistance.
- Must be able to use assigned weapons properly, and with in policy to protect hospital staff and visitors.
- Must be physically fit enough to patrol all floors, once an hour. There are nine floors in the Bethania Building and five floors at Bridwell Tower.
- Some officers may be assigned additional responsibilities such as parking enforcement, field training, bike patrol or ER officer.
Educational Requirements
- Applicants must be a high school graduate or equivalent.
- College credits or a degree in Criminal Justice or related field of study is highly preferred.
- Must be able to communicate effectively in English, both verbally and in writing.
License/Certifications
- Possess the ability to attain licensure in the State of Texas as a Level III Commissioned Security Officer. If not certified as a Level III Officer at time of hire, the officer will: Attain Level II, CPR, and MOAB within six months of employment and Level III and weapon assigned by management within six months of Level II certification. If the hospital pays for the training, the officer must remain employed for Twenty Four Months after hire date or reimburse the department $500.00 for the training.
Knowledge/Skills/Abilities
- Must be able to obtain a class “C” driver license (State of Texas).
- Must remain insurable under liability insurance policy, i.e. over age 21 and no moving violations.
- At Least one (1) year experience as a security officer in a hospital setting is highly desired. Previous security officer experience, police experience, or military police experience is also preferred and may be substituted for direct healthcare experience.
- Should possess a working knowledge of the Texas Penal Code and Code of Criminal Procedures (not mandatory but most advantageous).
- May not have verifiable convictions for any class “B” misdemeanor or above.
Physical Requirements
- Must be able to lift a minimum of 50 pounds.
- Must be able to access locations of a non-wheelchair accessible variety.
- Must be able to withstand extended periods of exposure to environmental heat and cold conditions.
- Must be able to tolerate prolonged periods of standing and walking.
- Should possess vision and hearing within correctable limits, adjustable to normally accepted levels.
- Must obtain CPR, MOAB, and PPCT Defensive Tactics to include baton training, pressure points, grappling, kicks/knees/punches, and handcuffs, or any other authorized weapon within Six Months (New Employees) and Ninety Days (Existing Employees)
Duties and Responsibilities
- Makes prescribed patrols of the hospital complexes regularly being alert for fire, safety hazards and personal behavior patterns that could result in a disturbance or security violation and takes the appropriate action in accordance with departmental directives.
- Keeps unauthorized persons out of restricted areas and evicts unruly, intoxicated, undesirable or vagrant persons from United Regional properties.
- Documents reports of activities performed on duty to include all relevant entries in the computer log and all associated incident reports whether criminal or civil in nature. Prepares reports in a clear, concise manner using the correct spelling, grammar and punctuation.
- Conducts investigations concerning reports of actual or attempted theft, burglary, vandalism, auto accidents (on United Regional property), safety incidents, and injuries to persons.
- Directs and controls parking in all Hospital parking areas as needed. Removes vehicles from unauthorized parking spaces and directs them to appropriate areas. Clears the helicopter landing area of vehicles and keeps the area clear of all pedestrian and vehicular traffic.
- Assists in locating and returning patients that have left their floor without returning, also may assist visitors and nursing staff with various tasks when needed.
- Performs all other tasks/responsibilities as necessary.
Skills Required
- High school diploma or equivalent
- Ability to communicate effectively in English verbally and in writing
- Ability to attain Texas Level III Commissioned Security Officer licensure
- Ability to obtain Level II certification, CPR, and MOAB within six months if not already certified
- Ability to obtain Level III certification and assigned weapon authorization within six months of Level II certification
- Ability to obtain a Texas Class C driver's license
- Remain insurable under the employer's liability insurance policy
- At least one year of hospital security officer experience
- Previous security officer, police, or military police experience
- Working knowledge of the Texas Penal Code and Code of Criminal Procedure
- No verifiable convictions for any Class B misdemeanor or above
- Ability to lift at least 50 pounds
- Ability to patrol multiple hospital floors and stand or walk for prolonged periods
- Ability to work in environmental heat and cold
- Obtain CPR, MOAB, and PPCT defensive tactics training, including baton and handcuff training
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The Company
What We Do
United Regional Health Care System is a nonprofit healthcare organization serving the greater Wichita Falls area through a hospital, clinics, emergency care, surgeries, outpatient services, and community-health initiatives. It provides trusted, comprehensive care, supports uninsured and underinsured patients through charity care, and aims to transform lives through innovation, wellness, and compassionate care while acting as a vital regional safety-net provider.








