Security Officer

Posted 3 Days Ago
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Shotton, Clwyd, Wales, GBR
In-Office
13-13 Hourly
Entry level
Professional Services • Security
The Role
Provides security services at an industrial paper mill, including access control, gatehouse operations, CCTV monitoring, site patrols, incident response, inspections, visitor assistance, and detailed reporting. The role requires compliance with site procedures, professional customer service, and escalation of serious incidents. Shifts follow a four-on, four-off pattern averaging 42 hours weekly, with day and night availability.
Summary Generated by Built In

Job Role: Security Officer

Contract: Zero hours contract

Working Hours: 4 on 4 off shift pattern, working an average of 42 hours per week (days and nights available)

Pay: £13.02 per hour

Location: Shotton Paper Mill, Weighbridge Road, Deeside, CH5 2LW 

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Shotton Paper Mill.

As a Security Officer, you will play a vital role in maintaining the safety and security of a large industrial manufacturing site. Duties will include managing site access, carrying out regular site patrols using a company vehicle, monitoring site activity, responding to security incidents, and providing a professional and welcoming presence for visitors, contractors, and employees.

You will be responsible for ensuring that all security procedures are followed, maintaining accurate records, carrying out inspections, and supporting the client in maintaining a safe and secure working environment. Strong communication skills, attention to detail, and a proactive approach are essential.

The successful candidate must hold a valid SIA Door Supervisor (DS) or Security Guarding (SG) licence as a minimum.

A valid CSCS card is essential for this role. Support can be provided to help you obtain this if needed.

Duties include:

  • Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  • Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  • Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  • Operating and monitoring site CCTV equipment
  • Completing reports by recording observations, information, occurrences, and surveillance activities
  • Maintaining organisation's stability and reputation by complying with legal requirements
  • Contributing to team effort by accomplishing related results as needed
  • Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  • Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  • Maintaining professional conduct at all times
  • Gatehouse duties – control site access by verifying identification and logging vehicles, ensuring that only authorised individuals enter the premises

Requirements
  • Essential: Full 5-year employment checkable history
  • Essential: Frontline SIA licence (DS or SG)
  • Essential: Valid UK Driving Licence
  • CSCS card required - Support can be provided to help you obtain this if needed.
  • A CCTV licence is desirable but not essential, provided you have knowledge of CCTV systems.
  • Customer service experience and confidence to handle conflict in a correct manner
  • Flexible to meet the job requirements
  • Excellent communication skills both written and verbal
  • Smart appearance and be well-groomed
  • Reliable and punctual
  • High level of enthusiasm and passion
  • Ability to work in a fast-moving environment

Benefits
  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  • Access to SIA and First Aid training at discounted rates, with financial support available
  • Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  • Stream - access to pay as you earn it
  • Cycle to Work Scheme Available
  • Full uniform provided
  • Free Employee Assistance Programme 24/7 including access to counselling
  • Hospital Saturday Fund
  • Reward and Recognition awards
  • Free on-site parking

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Flintshire, Deeside, Flint, Queensferry, Connahs Quay, Sealand, Sandycroft, Ewloe, Buckley, Northop, Mold, Broughton, Bagillt, Wirral, Ellesmere Port, Chester, Wrexham

Skills Required

  • Full five-year employment checkable history
  • Valid frontline SIA Door Supervisor or Security Guarding licence
  • Valid UK driving licence
  • Valid CSCS card
  • Customer service experience and confidence handling conflict
  • Flexibility to meet job requirements
  • Excellent written and verbal communication skills
  • CCTV licence
  • Knowledge of CCTV systems
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The Company
1,400 Employees
Year Founded: 1987

What We Do

Anchor Group Services is a UK provider of integrated facilities and outsourced business support services. It combines security guarding, CCTV monitoring, key holding and mobile patrols with commercial cleaning, property maintenance, car park management, waste and environmental solutions, washroom services, fire teams and concierge support. The company tailors one-off services, consultancy contracts or total support solutions to customer needs across sectors nationwide.

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