Security Officer

Posted Yesterday
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Fareham, Hampshire, England, GBR
In-Office
13-13 Hourly
Entry level
Professional Services • Security
The Role
Provides physical security at a shopping centre through patrols, surveillance, incident response, loss prevention, customer assistance, escalation, and accurate reporting. Maintains site security standards, protects people and property, handles conflict professionally, follows assignment instructions and legal requirements, and liaises with visitors, management, control room staff, and emergency services. Works a 4-on, 4-off afternoon/evening shift and must hold a valid frontline SIA licence.
Summary Generated by Built In

Job Role: Security Officer

Working Hours: 4 on 4 off shift pattern, 16:00-00:30 - average 29.75 hours per week (overtime available)

Pay: £13.45 per hour

Location: Fareham Shopping Centre, PO16 0PQ

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre.

As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. 

Duties include:

  • Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  • Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  • Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  • Completing reports by recording observations, information, occurrences, and surveillance activities
  • Maintaining organisation's stability and reputation by complying with legal requirements
  • Contributing to team effort by accomplishing related results as needed
  • Acting as a first line support to customers and visitors on the site, providing a professional and friendly service
  • Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  • Maintaining professional conduct at all times

Requirements
  • Full 5-year employment checkable history
  • Valid frontline SIA licence DS or SG
  • Customer Service experience and confidence to handle conflict in a correct manner
  • Flexible to meet the job requirements
  • Excellent communication skills both written and verbal
  • Smart appearance and be well-groomed
  • Reliable and punctual
  • High level of enthusiasm and passion
  • Ability to work in a fast-moving environment

Benefits
  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  • Access to SIA and First Aid training at discounted rates, with financial support available
  • Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  • Stream - access to pay as you earn it
  • Cycle to Work Scheme Available
  • Full uniform provided
  • Free Employee Assistance Programme 24/7 including access to counselling
  • Hospital Saturday Fund
  • Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.


Skills Required

  • Full five-year employment checkable history
  • Valid frontline SIA licence, DS or SG
  • Customer service experience
  • Confidence handling conflict appropriately
  • Flexibility to meet job requirements
  • Excellent written and verbal communication skills
  • Smart, well-groomed appearance
  • Reliability and punctuality
  • High enthusiasm and passion
  • Ability to work in a fast-moving environment
  • CCTV qualification or experience
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The Company
1,400 Employees
Year Founded: 1987

What We Do

Anchor Group Services is a UK provider of integrated facilities and outsourced business support services. It combines security guarding, CCTV monitoring, key holding and mobile patrols with commercial cleaning, property maintenance, car park management, waste and environmental solutions, washroom services, fire teams and concierge support. The company tailors one-off services, consultancy contracts or total support solutions to customer needs across sectors nationwide.

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