The Curbside Operation Ambassador is a shift-based, public-facing position responsible for maintaining a safe, secure, and efficient operating environment at Orlando Sanford International Airport by monitoring airport facilities and restricted areas, deterring unauthorized activity, assisting passengers and airport users, enforcing applicable security requirements, and documenting and reporting conditions that may affect airport safety, security, or operations.
- Patrol and monitor assigned airport areas to ensure compliance with safety, security, and operational policies.
- Identify and report suspicious activity, unauthorized persons or vehicles, unattended bags, hazards, and other security concerns.
- Monitor curbside and Ground Transportation Areas and enforce parking, loading, stopping, and loitering requirements.
- Verify transportation providers, including rideshares, taxis, and limousines, are properly permitted to operate on airport property.
- Conduct vehicle, equipment, and personnel security inspections in accordance with Airport, TSA, and applicable federal requirements.
- Operate security screening equipment and report equipment malfunctions or safety concerns.
- Assist passengers, employees, guests, drivers, and airport users with information, directions, and other requests while maintaining a professional and courteous demeanor.
- Communicate security, safety, and operational concerns to the Airport Control Center, supervisors, and appropriate agencies.
Qualifications
REQUIRED QUALIFICATIONS:
- High school diploma or equivalent; minimum age 18.
- Valid Florida driver's license and satisfactory 3-year Motor Vehicle Records Check.
- Successful completion of 10-panel drug/alcohol testing, fingerprint-based CHRC, and TSA Security Threat Assessment (STA).
- Ability to communicate clearly in English and interact professionally with passengers, staff, and stakeholders.
- Ability to work various shifts, including nights, weekends, and holidays.
- Ability to stand approximately 8 hours/day, walk approximately 10 miles/day, work outdoors in Florida weather, and repeatedly lift/carry/push/pull up to 50 pounds.
- Ability to recognize and report security/safety hazards, maintain confidentiality, and professionally de-escalate conflicts.
Why You’ll Love It Here
- Full benefits start after just 30 days!
- 100% employer-paid medical, dental, life, and long-term disability insurance for employees
- Paid time off from day one (vacation, sick, personal time)
- 13 paid holidays annually
- Growth opportunities at one of Central Florida’s fastest-growing airports
- Be part of a close-knit team that values safety, service, and reliability
Apply today and become part of the team that keeps travelers moving at SFB!
Skills Required
- High school diploma or equivalent
- Minimum age of 18
- Valid Florida driver's license
- Satisfactory three-year motor vehicle records check
- Successful completion of 10-panel drug and alcohol testing
- Successful fingerprint-based Criminal History Records Check
- Successful TSA Security Threat Assessment
- Clear English communication and professional interaction with passengers, staff, and stakeholders
- Availability for various shifts, including nights, weekends, and holidays
- Ability to stand approximately eight hours per day
- Ability to walk approximately ten miles per day
- Ability to work outdoors in Florida weather
- Ability to repeatedly lift, carry, push, or pull up to 50 pounds
- Ability to recognize and report security and safety hazards
- Ability to maintain confidentiality
- Ability to professionally de-escalate conflicts
What We Do
The Sanford Airport Authority (SAA) operates the Orlando Sanford International Airport (SFB) to bring convenient air travel to passengers and economic value to Central Florida. Through a public-private partnership with Airports Worldwide (AWW), the authority manages the airport's facilities and services, leveraging a unique blend of local government and private investments to benefit airline customers and the regional economy.
