What You'll Do
- Join a highly collaborative security operations team delivering vulnerability management services to Cloud Service Providers, and other organizations operating highly regulated environments.
- Communicate alerts to clients related to security anomalies in the environment.
- Assist customers with scanning their FedRAMP environment and managing false positives.
- ·Create a Plan of Action and Milestones (POAM) based on customer scan data.
- Communicate with internal management to provide insights and proposed remediation strategies.
- Create formal documentation, reports, and briefings using technical writing skills.
- Act as a liaison between the vulnerability management team, SRE teams, and customer teams.
- Configure and troubleshoot scanning devices.
- Develop technical solutions to automate repeatable tasks.
- Provide overall guidance, instruction, and thought leadership to clients and team members.
- Opening and following up on tickets and customer requests.
- Utilize tools and analytical skills to investigate the root cause of issues across the technologies.
- Provide oversight and orchestrate key parties from Coalfire and client teams during escalations with a focus on expedited resolution.
What You'll Bring
- US citizenship (required due to client contractual requirements)
- Experience supporting clients in a managed service organization.
- Familiarity with ITSM solutions (e.g., Jira, ServiceNow) and meeting SLAs.
- 2-4 years of experience in professional services, vulnerability management, and compliance monitoring.
- Skills in web application testing, API testing, and network testing.
- Previous experience with tools like Burp Suite Professional or similar DAST tools.
- Ability to analyze information security vulnerabilities and collaborate with teams for remediation.
- Experience with container scanning tools (Prisma/Aquasec/Defender) preferred.
- Experience developing playbooks, runbooks, and troubleshooting technical issues.
- Knowledge of vulnerability scoring systems (CVSS/CMSS).
- Experience with vulnerability scanning tools (e.g., Nessus, Burp Suite).
- Ability to analyze vulnerabilities and adjust risk ratings based on internal factors.
- Familiarity with OS Baseline Configuration standards (e.g., CIS Critical Security Controls Scanning).
- Excellent communication, organizational, and problem-solving skills.
- Experience working with auditors to ensure adherence to controls, policies, and standards.
- Strong documentation skills, including technical diagrams and descriptions.
- Ability to work independently and as part of a team with a professional attitude and demeanor.
- Critical thinking, and ability to balance environmental requirements with mission needs.
- BS or above in a related Information Technology field or equivalent combination of education and experience
Bonus Points
- Previous experience supporting a 24x7x365 security operations for a SaaS vendor
- PCI ASV, CISSP, CISA certifications.
- Certifications in Cloud Vendors, as well with organizations such as PMP, CISSP, CISM, or CISA
- Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.
Skills Required
- US citizenship due to client contractual requirements
- Experience supporting clients in a managed service organization
- Familiarity with ITSM solutions such as Jira or ServiceNow and meeting SLAs
- 2-4 years of experience in professional services, vulnerability management, and compliance monitoring
- Skills in web application testing, API testing, and network testing
- Experience with Burp Suite Professional or similar DAST tools
- Ability to analyze information security vulnerabilities and collaborate on remediation
- Experience developing playbooks, runbooks, and troubleshooting technical issues
- Knowledge of vulnerability scoring systems such as CVSS and CMSS
- Experience with vulnerability scanning tools such as Nessus or Burp Suite
- Ability to analyze vulnerabilities and adjust risk ratings based on internal factors
- Familiarity with OS baseline configuration standards and CIS scanning
- Experience working with auditors to ensure adherence to controls, policies, and standards
- Strong technical documentation skills, including diagrams and descriptions
- Excellent communication, organizational, critical-thinking, and problem-solving skills
- Ability to work independently and collaboratively with a professional demeanor
- BS or higher in a related Information Technology field, or equivalent education and experience
- Experience with container scanning tools such as Prisma, Aqua Security, or Microsoft Defender
- Experience supporting 24x7x365 security operations for a SaaS vendor
- PCI ASV, CISSP, or CISA certification
- Cloud vendor, PMP, CISM, CISSP, or CISA certification
- Familiarity with FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, or PCI frameworks
Coalfire Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coalfire and has not been reviewed or approved by Coalfire.
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Leave & Time Off Breadth — Flexible paid time off and paid parental leave are prominently offered, with remote/WFH support enabling time away when workload allows.
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Healthcare Strength — Comprehensive medical, dental, vision, wellness resources, and an EAP are part of the core package. Carrier coverage and plan options are regularly highlighted across employer materials.
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Retirement Support — A company‑matched 401(k) is included alongside other financial and development perks. This retirement benefit is consistently featured across benefits overviews.
Coalfire Insights
What We Do
Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. By providing independent and tailored advice, assessments, technical testing, and cyber engineering services, we help clients develop scalable programs that improve their security posture, achieve their business objectives, and fuel their continued success. Coalfire has been a cybersecurity thought leader for more than 20 years and has offices throughout the United States and Europe.








