Security Architect

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Respond to platform and carrier issues in real time to maintain a world-class DDoS mitigation platform. Analyze customer traffic, applications, and systems to tailor security solutions, communicate mitigation actions and results to customers, and troubleshoot network and connectivity issues. Provide customer-facing consultancy and shift-based support.
Summary Generated by Built In

Would you enjoy working with cutting-edge web security systems?

Would providing consultancy to defend against security attacks excite you?

Join our world class Security Operations Command Center

Our Team strives to be the most trusted support services partner. We keep our customers' online businesses up and running. We utilise tools, processes, and knowledge to diagnose and resolve product, platform, and customer issues. Our team delivers managed services for Akamai's security products, protecting our customers' online presence.

Partner with the best

As part of our Security Operations team, you will be responsible for responding to platform and carrier issues in real time. Ensuring the stability of a world-class DDoS attack mitigation platform, providing analysis and network troubleshooting for customers. You will be supporting some of the world's leading brands and dealing with the highest internet traffic.

As a Security Architect, you will be responsible for:

  • Engaging in mitigation techniques to prevent vector attacks
  • Analysing customer traffic, applications and systems to tailor our security solutions and answer customers security needs
  • Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis
  • Providing support to customers to remedy and resolve network and connectivity issues
  • Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis

Do what you love

To be successful in this role you will:

  • Have experience with Internet technologies, including TCP/IP, DNS, HTTP, TLS and web servers
  • Demonstrate experience in a customer-facing role and an understanding of the consulting process
  • Show proactivity and work with a sense of urgency, combined with a constant desire to learn
  • Need to demonstrate excellent verbal & written communication skills and excellent collaboration & team work.
  • Demonstrate written, verbal and presentation skills, including communicating complex technical content in English
  • Be able to work night shifts

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Skills Required

  • Experience with Internet technologies including TCP/IP, DNS, HTTP, TLS and web servers
  • Experience with DDoS mitigation platforms and mitigation techniques
  • Network troubleshooting and resolving connectivity issues
  • Customer-facing experience and understanding of the consulting process
  • Excellent verbal and written communication, presentation skills, and ability to explain complex technical content in English
  • Ability to collaborate effectively in a team
  • Proactivity, sense of urgency, and a continual desire to learn
  • Willingness and ability to work night shifts

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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