Securities Services - A&NZ Fund Services Tax Product Manager - Vice President – Sydney

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Sydney, New South Wales, AUS
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead ANZ fund services tax product strategy, governance, and roadmap for custody and fund services. Own product policies, controls, regulatory change translation, and end-to-end delivery with Operations, Technology, Risk/Compliance and Client Services. Support commercial activities (RFPs, pricing, solutioning) and ensure tax services meet ATO requirements and service quality standards.
Summary Generated by Built In

Job Summary

Join J.P. Morgan’s Custody and Fund Services business as the ANZ Tax Product Manager (VP). Based in Sydney, you will be an integral part of the local tax product strategy, governance framework, and delivery roadmap for Fund Services clients (including asset managers, asset owners, superannuation funds, and managed investment trusts). You will partner closely with Operations, Technology, Client Service, Sales, Relationship Management, Risk/Compliance and Legal to deliver scalable, high-quality tax services, respond to regulatory change, and drive business growth.

This role sits within a broader Product Management team and will collaborate across adjacent capabilities including Fund Accounting and Private Fund Services, to deliver a seamless client experience.


Job Responsibilities

Product Ownership & Strategy

  • Drive the ANZ Tax product strategy and multi-year roadmap, ensuring alignment with regional/global Custody and Fund Services priorities.
  • Define and maintain the product scope, operating model, service standards, and client value proposition for Fund Services tax offerings in Australia.
  • Ensure tax services are delivered to defined quality and control standards, meeting client obligations and Australian Taxation Office requirements, and supported by a robust tax risk and controls framework. Maintain and update J.P. Morgan Tax Product policies in line with product enhancements, regulatory change, and tax governance.

Governance, Risk & Controls

  • Lead local tax product governance, including service change governance, product approvals, and oversight of delivery to agreed service standards.
  • Maintain and evolve tax product policies, procedures, and control framework in line with regulatory change, product enhancements, audit outcomes, and governance requirements.
  • Partner with Risk/Compliance/Legal to ensure the product and operating model are control-aligned, documented, and operationally resilient (including issue management and remediation).

Regulatory Change & Product Development

  • Monitor and assess regulatory developments, industry practice, and client needs impacting Australian fund services tax (e.g., superannuation funds, MIT/AMIT-related reporting obligations).
  • Translate regulatory/market requirements into clearly defined product requirements, prioritize initiatives, and drive end-to-end delivery in partnership with Product Development, Operations, and Technology.
  • Ensure strong implementation discipline (business cases, requirements, testing/UAT, operational readiness, training, and post-implementation review).

Client & Commercial Outcomes

  • Support Sales and Relationship Management with RFPs, pitches, due diligence, and solutioning, articulating product capabilities and operating model clearly.
  • Own/partner on pricing, cost-to-serve, and deal profitability for tax components; recommend pricing strategy and commercial enhancements.
  • Use product and operational metrics to drive improved client outcomes (service quality, timeliness, accuracy, issue reduction, retention).

Required Qualifications, Capabilities & Skills

  • Minimum 10 years prior experience in custody / fund services, with significant experience in fund services tax in Australia.
  • Minimum 5 years prior experience in product management and/or client-facing roles (e.g., product, client solutions, implementation, relationship/support).
  • Demonstrated experience analyzing and implementing tax-related requirements for superannuation funds and managed investment trusts within an operating model (product/operations/technology).
  • Strong knowledge of the Australian Fund Services landscape and how institutional clients consume tax services.
  • Proven ability to operate in a changing environment, prioritize effectively, and deliver outcomes across multiple stakeholders.
  • Strong cross-functional leadership: ability to influence across Operations, Technology, Risk/Compliance, Legal, Client Service, and external partners/vendors with ability to synthesize complex information into clear product decisions and communicate effectively to senior and diverse audiences.
  • Comfortable navigating complex tech/ops environments (requirements definition, data/process flows, controls), with a pragmatic delivery mindset.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Minimum 10 years prior experience in custody / fund services with significant fund services tax experience in Australia
  • Minimum 5 years prior experience in product management and/or client-facing roles (product, client solutions, implementation, relationship/support)
  • Demonstrated experience analyzing and implementing tax-related requirements for superannuation funds and managed investment trusts within an operating model
  • Strong knowledge of the Australian Fund Services landscape and how institutional clients consume tax services
  • Proven ability to operate in a changing environment, prioritize effectively, and deliver outcomes across multiple stakeholders
  • Strong cross-functional leadership and ability to influence Operations, Technology, Risk/Compliance, Legal, Client Service and external vendors
  • Comfortable navigating complex technology and operations environments (requirements definition, data/process flows, controls) with pragmatic delivery mindset

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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